Hotel Contessa, San Antonio, Concierge

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Rank

6th

Out of 504

Hotel Contessa	Average Price: $377 Check Rates

Hotel Class:

306 West Market Street

San Antonio, 78205 View map

3-Star Hotel Rank: 1 of 111
Average review rating: 4.11

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (92) , MyTravelGuide (23) , TripAdvisor (646) , YahooTravel (17)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (32) bar (251) bath (20) bathroom (156) bed (128) bill (26) breakfast (120) charge (52) check in (71) concierge (48) cost (27) deal (32) decor (58) dinner (51) discount (18) downtown (59) food (112) front desk (117) gym (17) hot tub (24) hotel (1468) housekeeping (55) lobby (72) location (331) manager (46) money (33) parking (127) patio (41) pillow (29) pool (211) price (104) rate (70) recommend (102) restaurant (281) room (1047) room service (45) service (260) sheets (17) shower (45) spa (59) staff (396) street (90) suite (267) towel (48) valet (157) valet parking (75) value (24) view (213) walk (241) wireless (27)

Concierge

Appears in 48 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
better (3) desk (10) friendly (4) good (3) great (9) helpful (12) hotel (3) local (3) offers (4) phone (2) reception (2) reservation (2) worst (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. A day prior to our trip, the concierge called us to see if there was anything they could do for us in preparation for our arrival, a very nice touch.

"Thoroughly enjoyed this Hotel! " Read full review on TripAdvisor 1/14/2012 Vote

2. But now for the good stuff about the Contessa: The staff is mostly terrific, especially Joseph at the concierge desk,and Stephen and Eddie at the Bellhop desk.

"Good Experience, but some Bumps in the Road " Read full review on TripAdvisor 11/16/2011 Vote

3. The concierge was extremely helpful in planning our day trips.

"Great location " Read full review on TripAdvisor 9/19/2011 Vote

4. The concierge was very accomodating and helpful.

"Big and Quiet " Read full review on TripAdvisor 9/12/2011 Vote

5. The front desk staff was wonderful, the concierge was tremendous providing us a great location to go eat brunch with our friends.

"Birthday Celebration not quite up to par but pleasant " Read full review on TripAdvisor 8/18/2011 Vote

6. Concierge and bell boys service was excellent.

"Great location and spacious rooms " Read full review on TripAdvisor 7/27/2011 Vote

7. Special thanks to Joseph, the Concierge and Steve the Bellman for making our stay enjoyable.

"Beautiful Hotel, So-So Service " Read full review on TripAdvisor 6/19/2011 Vote

8. Try the concierge table--much better.

"Average " Read full review on TripAdvisor 3/6/2011 Vote

9. The concierge was great at suggesting entertainment options and got us 6 free tickets for 'Howl at the Moon' which was great fun.

"Great Hotel " Read full review on TripAdvisor 1/3/2011 Vote

10. Concierge and bell service was great.

"Great Room - some issues with service " Read full review on TripAdvisor 9/3/2010 Vote