Raleigh Marriott City Center, Raleigh, Service

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Rank

10th

Out of 119

Raleigh Marriott City Center	Average Price: $227 Check Rates

Hotel Class:

501 FAYETTEVILLE STREET

Raleigh, 27601 View map

4-Star Hotel Rank: 1 of 3
Average review rating: 4.15

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (6) , TripAdvisor (106)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bar (26) bath (6) bathroom (17) bed (25) bill (8) breakfast (22) brunch (2) charge (9) check in (12) check out (2) closet (2) concierge (14) cost (5) deal (4) deck (4) dinner (9) discount (5) downtown (42) fee (2) fitness center (5) food (25) front desk (21) gym (7) hotel (204) housekeeping (4) lobby (35) location (42) maid service (2) manager (9) parking (27) pillow (10) pool (15) price (9) rate (12) recommend (19) restaurant (57) room (166) room service (17) service (36) shower (9) staff (58) street (24) suite (5) towel (3) tub (5) valet (21) valet parking (7) view (7) walk (26) wireless (10)

Service

Appears in 36 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
free (3) good (5) great (3) hotel (7) internet (4) lobby (3) need (2) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The organization I belong to was able to negotiate a lower room rate than normal, free parking, and free internet (if using valet service) which was nice.

"Expensive but Excellent Stay " Read full review on TripAdvisor 5/14/2012 Vote

2. Great customer service.

"Great location, service and room " Read full review on TripAdvisor 1/24/2012 Vote

3. The staff here is very friendly and helpful, especially valet service.

"Exceeded expectations " Read full review on TripAdvisor 12/18/2011 Vote

4. Housekeeping provided excellent service.

"Nice , clean rooms , comfortable beds " Read full review on TripAdvisor 11/13/2011 Vote

5. Marriout has become one of my favorite chains for their consistent ability to deliver good service in an inviting atmosphere.

"Marriott consistency! " Read full review on TripAdvisor 9/20/2011 Vote

6. Valet service was very friendly and a 'must' as the parking garage was a bit confusing.

"Marriott consistency! " Read full review on TripAdvisor 9/20/2011 Vote

7. It's just that there are no services in this neighborhood - no convenience stores, no grocery stores, no real shopping to speak of.

"Great hotel, boring neighborhood " Read full review on TripAdvisor 7/19/2011 Vote

8. After others had so much trouble with the paid internet, I opted for the free service and it suited my needs.

"What a Wonderful Five Days! " Read full review on TripAdvisor 6/14/2011 Vote

9. This service was truly exceptional and I'd highly recommend this Marriott.

"Staff went above and beyond " Read full review on TripAdvisor 1/23/2011 Vote

10. The food was fantastic and service was wonderful.

"Wonderful get away " Read full review on TripAdvisor 12/5/2010 Vote