Raleigh Marriott City Center, Raleigh, Front Desk

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Rank

10th

Out of 119

Raleigh Marriott City Center	Average Price: $227 Check Rates

Hotel Class:

501 FAYETTEVILLE STREET

Raleigh, 27601 View map

4-Star Hotel Rank: 1 of 3
Average review rating: 4.15

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (6) , TripAdvisor (106)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bar (26) bath (6) bathroom (17) bed (25) bill (8) breakfast (22) brunch (2) charge (9) check in (12) check out (2) closet (2) concierge (14) cost (5) deal (4) deck (4) dinner (9) discount (5) downtown (42) fee (2) fitness center (5) food (25) front desk (21) gym (7) hotel (204) housekeeping (4) lobby (35) location (42) maid service (2) manager (9) parking (27) pillow (10) pool (15) price (9) rate (12) recommend (19) restaurant (57) room (166) room service (17) service (36) shower (9) staff (58) street (24) suite (5) towel (3) tub (5) valet (21) valet parking (7) view (7) walk (26) wireless (10)

Front desk

Appears in 21 comments.

72% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) clerk (2) concierge (2) desk (21) friendly (3) great (2) helpful (5) hotel (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff and valets were very helpful and the hotel was clean and relatively new.

"Typical Marriott but insanely slow Internet access " Read full review on TripAdvisor 5/19/2012 Vote

2. From start to finish, the front desk clerks were great, especially Danielle, who helped us out with a reservation issue due to the fact the hotel was sold out.

"Great Experience " Read full review on TripAdvisor 3/15/2012 Vote

3. front desk staff were pleasant .

"Nice , clean rooms , comfortable beds " Read full review on TripAdvisor 11/13/2011 Vote

4. Great lobby, excellent front desk & concierge.

"Fantastic hotel, great employees, location & amenities " Read full review on TripAdvisor 10/13/2011 Vote

5. Anna at the front desk was especially friendly and accomodating.

"Best place to stay in downtown Charlotte " Read full review on TripAdvisor 7/30/2011 Vote

6. I asked the front desk if they could help.

"Staff went above and beyond " Read full review on TripAdvisor 1/23/2011 Vote

7. The room service came a little late in the day (2 pm), but we were able to stay in our room and leave and tell the front desk that they could come back and clean while we were out.

"Good location - friendly staff " Read full review on TripAdvisor 5/23/2010 Vote

8. For our trouble, the front desk person did give us coffee from the starbucks on site and complimentary breakfast, which was very nice.

"Beautiful Hotel, Great Downtown Location! " Read full review on TripAdvisor 7/14/2009 Vote

9. and although the room by the elevator did not bother us in the end, I could not understand why the front desk was not more accommodating.

"Beautiful Hotel; Unwelcoming Front Desk " Read full review on TripAdvisor 1/4/2009 Vote

10. The only thing that would prevent me from returning was the help (or lack of it) we received from the front desk.

"Beautiful Hotel; Unwelcoming Front Desk " Read full review on TripAdvisor 1/4/2009 Vote