Embassy Suites Raleigh, Raleigh, Service

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OpinionWell
Rank

3rd

Out of 119

Embassy Suites Raleigh	Average Price: $175 Check Rates

Hotel Class:

4700 Creedmoor Road

Raleigh, 27612 View map

3-Star Hotel Rank: 1 of 21
Average review rating: 3.4

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (11) , Travelocity (5) , TripAdvisor (96) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (4) banquet room (2) bar (13) bathroom (9) bed (16) breakfast (63) charge (6) check in (11) check out (3) check-out (2) closet (1) complimentary (11) cost (2) deal (7) deck (1) dinner (6) downtown (8) fitness center (2) food (17) front desk (18) gym (3) highway (2) hot tub (4) hotel (152) housekeeping (3) lobby (9) location (33) maid service (2) manager (10) money (2) parking (9) pillow (3) pool (29) price (8) rate (8) recommend (12) restaurant (19) room (128) room service (6) service (31) shower (7) shuttle (10) staff (46) street (20) suite (81) towel (8) tub (4) value (4) walk (9) wireless (8)

Service

Appears in 31 comments.

92% wrote positive comments about service

The following words were used in comments with Service:
excellent (3) free (3) friendly (4) great (6) hotel (5) internet (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Thank you to them for the great service.

"Outstanding Top to Bottom! " Read full review on TripAdvisor 5/15/2012 Vote

2. The bar service was fine- we opted for custom cocktails rather than the free reception.

"Good for a mall visit " Read full review on TripAdvisor 3/27/2012 Vote

3. Our visit started out well- an employee drove us in a hotel van over to the mall and refused to take a tip- great service.

"Good for a mall visit " Read full review on TripAdvisor 3/27/2012 Vote

4. The shuttle service is wonderful.

"Service is great. It's an ok place to stay. Some goods and bads. " Read full review on TripAdvisor 12/16/2011 Vote

5. Service is very good.

"A good value. A good place to stay if staying multiple days. " Read full review on TripAdvisor 7/30/2011 Vote

6. The customer service was great.

"Great atmosphere! " Read full review on TripAdvisor 7/12/2011 Vote

7. BARSThe bar was large, usually run by one or two tenders and quick/friendly service.

"Patience was definitely a virtue, but lovely hotel in its own right " Read full review on TripAdvisor 6/14/2011 Vote

8. I'd like to say Thank you and Bravo to the Embassy Suites Raleigh Crabtree team for your outstanding customer service.

"Great Hotel - Great Customer Service - Great Location " Read full review on TripAdvisor 12/3/2010 Vote

9. The Embassy Suites at Crabtree not only has excellent service but their beds are comfortable, the restaurant was delicious (especially the pizza and the chicken sandwich), and the complimentary Manager's Reception (aka Happy Hour) from 5:30 pm to 7:30 pm daily cannot be beat.

"Super hotel experience! " Read full review on TripAdvisor 8/14/2010 Vote

10. The food and service were wonderful as well.

"The Crabtree Embassy Suites was wonderful! " Read full review on TripAdvisor 5/7/2010 Vote