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Rank
3rd
Out of 119

Embassy Suites Raleigh

Average Price: $175  
 
Hotel Class:
4700 Creedmoor Road
Raleigh, 27612 View map  
3-Star Hotel Rank: 1 of 21
Average review rating: 3.4
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (2) , MyTravelGuide (11) , Travelocity (5) , TripAdvisor (96) , YahooTravel (3)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 10 comments. 
50% wrote positive comments about manager
The following words were used in comments with Manager:
great (2)   management (11)   night (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. In the evenings the managers reception is a great offering to if you like to have a couple of drinks and some snacks to round out a busy day.
"I've yet to go wrong at an Embassy Suite " Read full review on TripAdvisor   4/24/2012 Vote      
2. The night manager, Charles, is one of the best in his industry.
"Great Hotel - Great Customer Service - Great Location " Read full review on TripAdvisor   12/3/2010 Vote      
3. The following morning we stood on line for thirty minutes as one lone cook struggled to serve eggs to about 75 people while an unconcerned manager looked on.
"When your claim to fame is a fabulous hot breakfast, you really should try to offer one! " Read full review on TripAdvisor   2/20/2012 Vote      
4. We were given 2 drink tickets each to the 'Managers' reception (did not see the manager).
"Great break from the Mall " Read full review on TripAdvisor   12/22/2011 Vote      
5. When I asked the front desk lady if we would be able to atleast get a rate reduction, she said probably not but that she would check with the manager.
"OK hotel " Read full review on TripAdvisor   2/11/2011 Vote      
6. The manager called and apologized as we were packing up, offering to pay for new bottles if we brought her the receipt for them, but that did little to calm my nerves at the time.
"Horrible service and maintenance... " Read full review on TripAdvisor   12/20/2010 Vote      
7. Great hotel, General Manager,and staff.
"Great Hotel, GM, and Staff " Read full review on TripAdvisor   8/11/2010 Vote      
8. However, the night staff has serious attitude problems from the front desk to the night manager.
"Don't Stay here, rude night staff " Read full review on TripAdvisor   8/26/2009 Vote      
9. I cannot speak to the Restaurant as i did not dine there during my stay but the menu looked good and the prices reasonable as well, plus there is a more robust bar there if the drinks at the managers reception aren't to your taste.
"I've yet to go wrong at an Embassy Suite " Read full review on TripAdvisor   4/24/2012 Vote      
10. Upon checking out I spoke to the manager on duty regarding the issue and she was less then receptive to the issue.
"A night to remember " Read full review on TripAdvisor   9/29/2010 Vote      
   
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