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Rank
3rd
Out of 119

Embassy Suites Raleigh

Average Price: $175  
 
Hotel Class:
4700 Creedmoor Road
Raleigh, 27612 View map  
3-Star Hotel Rank: 1 of 21
Average review rating: 3.4
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (2) , MyTravelGuide (11) , Travelocity (5) , TripAdvisor (96) , YahooTravel (3)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 18 comments. 
50% wrote positive comments about front desk
The following words were used in comments with Front desk:
adequate (2)   clerk (2)   desk (18)   efficient (2)   helpful (2)   hotel (3)   management (2)   night (2)    
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1. The front desk was adequately staffed and pretty quick about checking in.
"Great for Business " Read full review on TripAdvisor   10/13/2011 Vote      
2. We found the service at the front desk to be outstanding- very efficient, friendly, and willing to go the extra mile.
"A Good Choice " Read full review on TripAdvisor   7/3/2009 Vote      
3. The atrium is still beautiful and the breakfast wonderful, the front desk staff were pleasant and helpful, the food at the manager`s reception could be kicked up a bit, but overall, a very nice improvement in the hotel overall.
"Updates are Grand! " Read full review on TripAdvisor   3/31/2008 Vote      
4. the front desk clerk whom checked me in, was extremely courteous and efficient, i cant for the life of me remember her name, but she took care of me properly.
"desirable... " Read full review on TripAdvisor   5/3/2007 Vote      
5. If you need razor, toothbrush and paste they will provide it at the front desk.
"Always worth it ! " Read full review on TripAdvisor   4/6/2012 Vote      
6. And it helps to be a member of the Hilton Honors club to be able to attention at the front desk.
"Embassy Suites amenities and Hilton service " Read full review on TripAdvisor   12/13/2011 Vote      
7. Check in was smooth and the front desk agent gave me all the details abouot the hotel and surrounding area.
"Great Hotel and location !! " Read full review on TripAdvisor   8/25/2011 Vote      
8. When I asked the front desk lady if we would be able to atleast get a rate reduction, she said probably not but that she would check with the manager.
"OK hotel " Read full review on TripAdvisor   2/11/2011 Vote      
9. After 45 minutes of waiting, they finally call the occupant of the room, who tells them that she had alerted the front desk about the bottles after she had checked in the day prior.
"Horrible service and maintenance... " Read full review on TripAdvisor   12/20/2010 Vote      
10. Further investigation revealed that the person they had sent up to retrieve our bottles had decided to just throw them all away, even though the front desk knew we had been in that room with an infant earlier and that we were still in the hotel.
"Horrible service and maintenance... " Read full review on TripAdvisor   12/20/2010 Vote      
   
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