Red Lion Portland, Portland, Service

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Rank

15th

Out of 287

Red Lion Portland	Average Price: $139 Check Rates

Hotel Class:

909 North Hayden Island Drive

Portland, 97217 View map

3-Star Hotel Rank: 8 of 75
Average review rating: 3.6

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (66) , MyTravelGuide (312) , Travelocity (20) , TripAdvisor (167)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (14) balcony (25) bar (20) bath (12) bathroom (47) beach (34) bed (51) bill (6) breakfast (55) charge (9) check in (25) check out (10) closet (7) cost (7) deal (21) dinner (14) downtown (38) food (46) freeway (15) front desk (69) highway (7) hot tub (9) hotel (386) housekeeping (13) interstate (8) lobby (26) location (75) manager (17) money (9) parking (47) pillow (8) pool (59) price (34) rate (28) recommend (26) restaurant (86) room (392) room service (15) service (71) shower (19) shuttle (39) staff (109) street (7) suite (15) towel (14) tub (8) value (15) view (94) walk (37) wireless (13)

Service

Appears in 71 comments.

74% wrote positive comments about service

The following words were used in comments with Service:
excellent (4) food (5) good (7) great (11) helpful (5) hotel (18) location (4) management (5) nice (6) night (3) slow (3) staff (8) useful (3) well (6) worst (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Customer service was excellent and everyone we met was friendly and very helpful.

"Red Lion Hotel on the River- Jantzen Beach " Read full review on TripAdvisor 5/18/2012 Vote

2. Our rooms were spacious and well appointed, the meals were very good and the overall customer service was great.

"Very nice accommodations for conference " Read full review on TripAdvisor 5/15/2012 Vote

3. Beautiful room, great view, great customer service and friendly staff.

"business trip " Read full review on TripAdvisor 4/3/2012 Vote

4. Thanks, Santos, for you awesome customer service.

"Awesome customer service " Read full review on TripAdvisor 3/20/2012 Vote

5. The red lion staff are just terrific & great representatives for fabulous customer service in the tourism industry.

"Awesome customer service " Read full review on TripAdvisor 3/20/2012 Vote

6. Nice customer service.

"Great Location, Clean Grounds, and VERY Friendly Staff!! " Read full review on TripAdvisor 3/19/2012 Vote

7. The free shuttle service is awesome.

"Great Location, Clean Grounds, and VERY Friendly Staff!! " Read full review on TripAdvisor 3/19/2012 Vote

8. There for a seminaron the new Spring/Summer Scentsy product line I was given excellent service and effeciencywith a smile.

"Comfort, relaxation, and great service " Read full review on TripAdvisor 2/27/2012 Vote

9. This is a big no no in the service industry.

"Great stay for the price! " Read full review on TripAdvisor 1/29/2012 Vote

10. Riverview, location is great & service is well managed.

"Outstanding, exceptional service & comfortable! " Read full review on TripAdvisor 1/27/2012 Vote