Embassy Suites Philadelphia, Philadelphia, Staff

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Rank

45th

Out of 177

Embassy Suites Philadelphia	Average Price: $183 Check Rates

Hotel Class:

9000 Bartram Avenue

Philadelphia, 19153 View map

3-Star Hotel Rank: 25 of 57
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (38) , MyTravelGuide (23) , Travelocity (12) , TripAdvisor (192) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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balcony (3) bar (19) bath (7) bathroom (34) bathtub (3) bed (50) bill (3) breakfast (147) check in (22) check out (3) checkout (3) complimentary (23) cost (9) dinner (15) downtown (13) exercise room (3) food (42) front desk (45) hot tub (6) hotel (332) housekeeping (13) lobby (35) location (35) maid (6) manager (41) money (6) parking (28) pillow (8) pool (55) price (20) rate (13) recommend (23) refund (3) restaurant (38) room (315) room service (11) service (57) sheets (10) shower (16) shuttle (65) staff (112) street (4) suite (119) to park (6) towel (20) tub (6) value (8) view (4) walk (10) wireless (6)

Staff

Appears in 112 comments.

94% wrote positive comments about staff

The following words were used in comments with Staff:
clean (10) desk (18) excellent (5) friendly (24) good (4) great (14) guest (10) helpful (22) hotel (32) housekeeping (4) management (5) nice (14) pleasant (10)

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1. There have been a few times where check-in wasn't up to par, but I think that particular staff member was new to the routine since I'd only seen them once or twice before.

"Great place to stay " Read full review on TripAdvisor 5/15/2012 Vote

2. The staff are all warm and courteous.

"Great place to stay " Read full review on TripAdvisor 5/15/2012 Vote

3. The staff was very friendly and helpful and the free airport shuttle was very convenient.

"Great hotel " Read full review on TripAdvisor 5/15/2012 Vote

4. Great stay this week w/a great staff.

"Great Staff " Read full review on TripAdvisor 5/10/2012 Vote

5. Service was outstanding-from the breakfast cook to the front desk and the airport shuttle driver, we enjoyed the staff, making it a pleasant visit.

"Great service, easy parking for airport. " Read full review on TripAdvisor 4/23/2012 Vote

6. Deserts were unimaginative, but did the trick (chocolate funnel cake, flan, etc) The conference staff was attentive and helpful and the desk staff also.

"A river runs...yep, through it. " Read full review on TripAdvisor 4/20/2012 Vote

7. The staff was friendly, courteous and professional.

"Best of the Best " Read full review on TripAdvisor 3/31/2012 Vote

8. The hotel was very clean and the staff was very friendly.

"Great Guest Service " Read full review on TripAdvisor 3/16/2012 Vote

9. , This was our first time in Philly, and if we come back, we will definetly stay there again, we would in fact recommend this hotel for its convenient location, close to everything interesting to see and do in the area, and their nice facilities and great customer service from the front desk staff, to their entire perssonel involved in the hotel's smooth ways of pleasing their guess.

"This Embassy Suites and its true Ambassadors of Great Customer Service " Read full review on TripAdvisor 3/9/2012 Vote

10. The suites were very nicely decorated, and has just enough ammenities to please us all, nice breakfast, but mainly excellent staff who really know the real meaning of good customer service.

"This Embassy Suites and its true Ambassadors of Great Customer Service " Read full review on TripAdvisor 3/9/2012 Vote