Embassy Suites Philadelphia, Philadelphia, Room Service

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Rank

45th

Out of 177

Embassy Suites Philadelphia	Average Price: $183 Check Rates

Hotel Class:

9000 Bartram Avenue

Philadelphia, 19153 View map

3-Star Hotel Rank: 25 of 57
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (38) , MyTravelGuide (23) , Travelocity (12) , TripAdvisor (192) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Room service

Appears in 11 comments.

The following words were used in comments with Room service:
poor (2)

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1. My husband who was in search of an authentic Philly cheese steak was please with the advice given by the staff and my son and I really enjoyed the food from room service as it was snowing and we didn't want to leave the facilities.

"Great Stadium Location " Read full review on TripAdvisor 2/23/2012 Vote

2. Knowing they had this reunion there should have been extra staff buffing the pool, making sure towels were always there, the water should have been whisked away from the pool- no out door chairs off the poolLobby was not well lite enough for my liking - I love lightNo ear phones on the treadmill so you could watch TV, while you lip readThere were a few trays of room service left out side of peoples rooms that were there for HOURS this is GROSS.

"Very Nice, SUPERB Staff..... Pros and Cons Listed " Read full review on TripAdvisor 7/28/2011 Vote

3. No discount for no food (room service still closed due to Presidents' Day)Shuttle to airport ok.

"Terribly Expensive and Terrible Service " Read full review on TripAdvisor 2/27/2011 Vote

4. There was no room service and the restaurant was closed early because 'it is a holiday' Presidents' Day.

"Terribly Expensive and Terrible Service " Read full review on TripAdvisor 2/27/2011 Vote

5. For travelers, there is no late night room service, no mini bars in the room, nothing.

"Has great potential but falls short... " Read full review on TripAdvisor 9/3/2010 Vote

6. Now the BAD My room didn't have any food menus for Room Service especially for a hungry guest who had made a trip from the West to the East coast.

"Horrible Stay " Read full review on TripAdvisor 8/23/2010 Vote

7. I made a phone call for Room Service which took the kitchen staff 22 rings to answer.

"Horrible Stay " Read full review on TripAdvisor 8/23/2010 Vote

8. Room service was quick.

"Great Stay " Read full review on Expedia 9/3/2009 Vote

9. Requested additional towels twice, but room service never brought them.

"OK hotel, needs help " Read full review on TripAdvisor 7/12/2007 Vote

10. Room service very slow and quality poor relative to the cost - could have gone to high end restaurent for what was charged.

"OK for Overnight Airport Stop " Read full review on TripAdvisor 2/13/2008 Vote