Club Quarters Philadelphia, Philadelphia, Service

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Rank

17th

Out of 177

Club Quarters Philadelphia	Average Price: $173 Check Rates

Hotel Class:

1628 Chestnut Street

Philadelphia, 19103 View map

3-Star Hotel Rank: 7 of 57
Average review rating: 3.56

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (108) , MyTravelGuide (574) , Travelocity (47) , TripAdvisor (424) , YahooTravel (20)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (38) bar (41) bath (19) bathroom (125) bed (131) bill (15) breakfast (34) charge (22) check in (113) check out (23) checkout (11) check-out (11) closet (40) complimentary (28) cost (31) deal (22) dinner (17) discount (52) downtown (59) fee (23) food (32) front desk (77) gym (16) hotel (683) housekeeping (12) lobby (170) location (322) manager (13) money (23) neighborhood (11) parking (116) pillow (32) price (113) rate (52) recommend (54) restaurant (170) room (877) room service (15) service (102) shower (70) staff (228) street (135) suite (34) to park (20) towel (10) tub (18) value (34) view (25) walk (89) wireless (58)

Service

Appears in 102 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
clean (11) club (7) comfortable (7) customer (9) desk (9) elevator (13) excellent (9) food (4) free (8) friendly (5) good (14) great (12) hotel (19) internet (10) location (10) need (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. -Very efficient do yourself check in service.

"Fan of the Club Quarters " Read full review on TripAdvisor 5/22/2012 Vote

2. After calling guest services, I was pleased to discover the irons in a service closet on the floor.

"Good Deal " Read full review on TripAdvisor 4/24/2012 Vote

3. You could order room service from a number of nearby restaurants and the hotel offers many other services that are also very user friendly.

"No frills but good value " Read full review on TripAdvisor 4/10/2012 Vote

4. It would have been nice if there was a dishtowel and a couple more wine glasses but overall, we liked the facilities and the service at the front desk.

"Nice overnight stay " Read full review on TripAdvisor 4/9/2012 Vote

5. Good customer service, free bottled water, clean room & bathroom.

"Great location, great rate. " Read full review on TripAdvisor 4/6/2012 Vote

6. The hotel restaurant is very good; the food and the service was excellent.

"Very Enjoyable Stay " Read full review on TripAdvisor 3/21/2012 Vote

7. I asked a few questions, got my parking stub and received excellent service.

"Very Enjoyable Stay " Read full review on TripAdvisor 3/21/2012 Vote

8. I was really impressed by the quality of service - all of the people who work there that I met/ dealt with were great.

"Very Enjoyable Stay " Read full review on TripAdvisor 3/21/2012 Vote

9. We hoped the service would be better but we were let down by that too.

"Mediocre hotel, great location. " Read full review on TripAdvisor 2/26/2012 Vote

10. The garage parking service is also convenient, as parking in this area of the city is impossible.

"Love this hotel! " Read full review on TripAdvisor 1/15/2012 Vote