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Rank
85th
Out of 543

Best Western Lake Buena Vista

Average Price: $121  
 
Hotel Class:
2000 Hotel Plaza Boulevard
Orlando, 32830 View map  
3-Star Hotel Rank: 26 of 138
Average review rating: 3.34
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (54) , Travelocity (32) , TripAdvisor (659)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 161 comments. 
56% wrote positive comments about front desk
The following words were used in comments with Front desk:
cares (7)   clerk (6)   desk (166)   floor (7)   friendly (18)   helpful (21)   hotel (10)   housekeeping (7)   management (10)   nice (12)   problem (12)   rude (9)   service (9)   staff (37)    
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1. There was a sign at the front desk stating they were installing new flat screen TVs.
"Looks can be deceiving " Read full review on TripAdvisor   5/16/2012 Vote      
2. -Check-In: While the front desk was friendly, we waited a good twenty plus minutes to check in.
"Budget hotel for Disney visitors " Read full review on TripAdvisor   4/26/2012 Vote      
3. Front Desk staff was top notch and efficient.
"location beats out the minor issues " Read full review on TripAdvisor   3/30/2012 Vote      
4. The front desk staff were great.
"Good Location " Read full review on TripAdvisor   3/18/2012 Vote      
5. Pros: Clean, Free parkingCons: Really long line at front desk ALL the time, VERY loud AC, thin walls (can hear kids running around at 7am)We only had the maid come once (we were there all week!) because she would either come at 8am, or 5pm.
"Only if you get a good deal.. " Read full review on TripAdvisor   2/27/2012 Vote      
6. Front desk was very pleasant during check in, although it was the front desk manager that helped us.
"Average rooms " Read full review on TripAdvisor   10/16/2011 Vote      
7. It is an older hotel -- Some things are outdated (like the bar area, furniture) and I did notice some areas that could have used a fresh coat of paint -- but -- it was very clean, front desk was very helpful (they let us check in early and upgraded our room to higher floor with a Disney view for no charge), bed was comfortable, all rooms have a balcony with table and chairs, rooms are big, air conditioner worked great.
"Good Stay " Read full review on TripAdvisor   10/13/2011 Vote      
8. Front Desk Staff very helpful and friendly, Location great within walking distance to Downtown Disney to the right and Crossroads supermarket, shops and Resturants to the left.
"Good Location,Just O.K for the Price. " Read full review on TripAdvisor   9/9/2011 Vote      
9. You have to pay 10$ per day for the refrigerator rental, which the front desk staff was nice enough to give us for free after having to change rooms due to the wet carpet.
"Very Outdated and smelly... " Read full review on TripAdvisor   8/28/2011 Vote      
10. The front desk staff was very friendly and helpful and after we complained of the broken tv remote and the wet carpet we were given a different room in a different floor so we had to move all our stuff.
"Very Outdated and smelly... " Read full review on TripAdvisor   8/28/2011 Vote      
   
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