Florida Mall Hotel, Orlando, Service

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Rank

14th

Out of 543

Florida Mall Hotel	Average Price: $146 Check Rates

Hotel Class:

1500 Sand Lake Road

Orlando, 32809 View map

3-Star Hotel Rank: 2 of 138
Average review rating: 4.33

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (67) , MyTravelGuide (100) , Travelocity (5) , TripAdvisor (1249) , YahooTravel (29)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (69) bar (123) bath (17) bathroom (101) bed (110) bill (32) breakfast (170) charge (42) check in (109) check out (25) check-out (15) complimentary (19) cost (35) deal (33) dinner (65) fee (82) fitness center (29) food (274) front desk (126) gym (59) hotel (2249) housekeeping (38) lobby (171) location (448) lunch (35) manager (37) money (36) parking (108) pillow (21) pool (227) price (144) rate (63) recommend (161) restaurant (294) room (1142) room service (60) service (421) sheets (17) shower (40) shuttle (30) spa (29) staff (854) suite (24) towel (39) valet (43) valet parking (26) value (65) view (29) walk (72) wireless (41)

Service

Appears in 421 comments.

96% wrote positive comments about service

The following words were used in comments with Service:
best (18) clean (40) comfortable (20) conference (18) customer (45) excellent (74) fee (22) food (35) friendly (46) good (45) great (91) helpful (22) hotel (137) location (27) mall (25) nice (24)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Excellent service in every aspect, great location with great shopping and easy access to major attractions.

"Great Visit to Orlando " Read full review on TripAdvisor 5/20/2012 Vote

2. The experience was an altogether positive one, both the sleep room and the conference facilities were excellent, the personal service was great, all were clean and well maintained.

"Business trip " Read full review on TripAdvisor 5/19/2012 Vote

3. The service was excellent, always clean, I enjoyed the gym and the pool very much.

"Excellent hotel " Read full review on TripAdvisor 5/11/2012 Vote

4. friendly efficient service.

"friendly staff,great location,shopping.all in one " Read full review on TripAdvisor 5/5/2012 Vote

5. We could not have asked for better service and accommodations.

"Pre-cruise stay " Read full review on TripAdvisor 5/4/2012 Vote

6. The friendly efficient service, the clean comfortable accommodations, and convenient location made my business trip a complete success.

"More than I expected " Read full review on TripAdvisor 5/3/2012 Vote

7. It was convenient, quiet, secure, with a full service Starbucks in the lobby.

"Convenient! Quiet! Quality! " Read full review on TripAdvisor 4/23/2012 Vote

8. For the past three years, we have stayed here because of the great customer service, cleanliness of the rooms and the location of the hotel.

"Great place to stay!! " Read full review on TripAdvisor 4/22/2012 Vote

9. The initial 'WOW' moment was the reception and service by the doorman and his kind helpful manner, then the registration desk staff were extremely helpful in meeting a last minute request.

"Nice to have meet you " Read full review on TripAdvisor 4/19/2012 Vote

10. The hotel provided superb meeting facility accommodates and excellent customer services.

"Excellent Hotel " Read full review on TripAdvisor 4/16/2012 Vote