Florida Mall Hotel, Orlando, Front Desk

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Rank

14th

Out of 543

Florida Mall Hotel	Average Price: $146 Check Rates

Hotel Class:

1500 Sand Lake Road

Orlando, 32809 View map

3-Star Hotel Rank: 2 of 138
Average review rating: 4.33

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (67) , MyTravelGuide (100) , Travelocity (5) , TripAdvisor (1249) , YahooTravel (29)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (69) bar (123) bath (17) bathroom (101) bed (110) bill (32) breakfast (170) charge (42) check in (109) check out (25) check-out (15) complimentary (19) cost (35) deal (33) dinner (65) fee (82) fitness center (29) food (274) front desk (126) gym (59) hotel (2249) housekeeping (38) lobby (171) location (448) lunch (35) manager (37) money (36) parking (108) pillow (21) pool (227) price (144) rate (63) recommend (161) restaurant (294) room (1142) room service (60) service (421) sheets (17) shower (40) shuttle (30) spa (29) staff (854) suite (24) towel (39) valet (43) valet parking (26) value (65) view (29) walk (72) wireless (41)

Front desk Traveler Insight - Friendly Front Desk

Appears in 126 comments.

94% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (6) friendly (20) great (14) helpful (31) hotel (10) housekeeping (6) need (8) night (8) professional (7) welcoming (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Then the front desk people welcome everyone with a great smile antecipating a great experience, and the family feeling continue all the way through the lobby area until the housekeeping staff on your floor.

"A Home away from home " Read full review on TripAdvisor 5/18/2012 Vote

2. The people at the front desk were very friendly and helped us find great local restaurants (especially seafood; the concierge recommended a fish camp not too far away).

"This place is WONDERFUL!! " Read full review on TripAdvisor 4/14/2012 Vote

3. The front desk staff were so helpful, they gave us many restaurant recommendations (they even recommended a fish camp when we stated we wanted seafood: it was delicious).

"Beautiful place for vacation! " Read full review on TripAdvisor 4/14/2012 Vote

4. Front desk seemed to always be busy but they were always professional and courteous.

"Had a ball " Read full review on TripAdvisor 3/24/2012 Vote

5. The front desk staff was exceptional friendly and helpful.

"Great staff, great place to stay " Read full review on TripAdvisor 3/21/2012 Vote

6. The front desk staff was lovely, but housekeeping was rude.

"Nice Place! " Read full review on TripAdvisor 3/5/2012 Vote

7. The people at the front desk were extremely courteous and helpful.

"Great hotel " Read full review on TripAdvisor 2/17/2012 Vote

8. I mostly dealt with people at the front desk and they all were very helpful.

"Great customer service " Read full review on TripAdvisor 2/10/2012 Vote

9. The front desk always had courteous and very helpful staff.

"lovely and friendly hotel " Read full review on TripAdvisor 1/10/2012 Vote

10. Front desk person, Latoya did a excellent job and even remembered my name latter in the day.

"Close to Airport " Read full review on TripAdvisor 12/17/2011 Vote