Hilton Orlando, Orlando, Service

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Rank

18th

Out of 543

Hilton Orlando	Average Price: $130 Check Rates

Hotel Class:

6924 Grand Vacations Way

Orlando, 32821 View map

3-Star Hotel Rank: 4 of 138
Average review rating: 4.26

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (74) , MyTravelGuide (7) , Travelocity (8) , TripAdvisor (544) , YahooTravel (59)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (36) balcony (102) bar (120) bath (38) bathroom (81) bed (119) breakfast (45) charge (17) check in (95) check out (17) concierge (34) cost (17) deal (29) decor (20) dinner (33) discount (15) food (118) front desk (82) hot tub (59) hotel (536) housekeeping (53) lake (34) laundry (25) lobby (51) location (222) maid service (18) manager (28) money (28) parking (72) patio (29) pool (728) price (74) rate (38) recommend (81) restaurant (170) room (863) room service (18) service (171) shower (41) shuttle (81) spa (16) staff (248) street (46) suite (172) towel (71) tub (64) value (33) view (42) walk (124) whirlpool (30)

Service

Appears in 171 comments.

85% wrote positive comments about service

The following words were used in comments with Service:
clean (23) customer (13) excellent (10) food (19) good (36) great (32) helpful (10) hotel (21) liked (13) location (10) nice (10)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This service is very convenient and the buses run so frequent.

"Hilton Grand was Amazing " Read full review on TripAdvisor 4/18/2012 Vote

2. All the staff was great very friendly and helpful from the receptionist to the service people to the people that works at the deli and restaurant.

"Great Times, but don't fall for the timeshare crap!!!! " Read full review on TripAdvisor 11/5/2011 Vote

3. The service was excellent.

"Wonderful Experience! " Read full review on TripAdvisor 10/26/2011 Vote

4. Go to the HIlton at the Convention Center if you want outstand customer service and attention to detail.

"Pinochhio could work here! " Read full review on TripAdvisor 10/15/2011 Vote

5. I thought staying at a reputable hotel chain like the Hilton Group that I would have received a better level of customer service.

"No Customer Service at this Resort " Read full review on TripAdvisor 9/26/2011 Vote

6. Service was excellent.

"First Class " Read full review on TripAdvisor 9/10/2011 Vote

7. Service good.

"Nice place and clean........ " Read full review on TripAdvisor 8/19/2011 Vote

8. Service and security was great.

"Enjoyed our stay " Read full review on TripAdvisor 8/10/2011 Vote

9. Poolside beverage service was available as well as a lovely cafe on site serving tasty food for lunch, dinner or drinks at reasonable prices with good service.

"A great place; we will return " Read full review on TripAdvisor 8/6/2011 Vote

10. The kitchen was very nicely appointed with service for 8 and some quite nice nonstick cookware.

"Amazing Family Vacation at the HGVC Seaworld " Read full review on TripAdvisor 7/3/2011 Vote