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Rank
20th
Out of 543

Renaissance Orlando

Average Price: $219  
 
Hotel Class:
6677 Sea Harbor Drive
Orlando, 32821-8092 View map  
4-Star Hotel Rank: 9 of 59
Average review rating: 4.16
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (31) , MyTravelGuide (258) , Travelocity (1) , TripAdvisor (787) , YahooTravel (29)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 123 comments. 
86% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (14)   helpful (18)   hotel (11)   nice (5)   night (6)    
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1. Upon receiving our bill, we were charged for self parking which was to be included in the AAA rate however the front desk did correct this.
"Resort was fairly nice but room was nothing special, pool too cold " Read full review on TripAdvisor   5/15/2012 Vote      
2. I had to visit the business center and pay to print out a copy of my AAA rate details and confirmation to give to the front desk and they corrected the rate and included the breakfast buffet for all as the rate had indicated.
"Resort was fairly nice but room was nothing special, pool too cold " Read full review on TripAdvisor   5/15/2012 Vote      
3. The staff was superb; with the exception of the two front desk clerks (bad attitude for the jobs they have); they should take a training class from the room service staff and pool staff; my only other dislike was the $16.00 daily parking fee.
"Great time and lots of fun " Read full review on TripAdvisor   5/1/2012 Vote      
4. Anyhow, during this process the employees at the front desk were very friendly, always keeping me confident, and happy.
"Best experience at a Marriott chain! " Read full review on TripAdvisor   4/27/2012 Vote      
5. Everyone was very friendly at the front desk area and accomodating.
"Great experience overall! " Read full review on TripAdvisor   4/16/2012 Vote      
6. Front desk staff were all courteous, professional and happily attended special requests.
"Convenient, very enjoyable and family friendly. " Read full review on TripAdvisor   4/2/2012 Vote      
7. The front desk was more than helpful during my stay and always had an answer for my questions.
"Discover the difference! Business or fun, this Resort has it all! " Read full review on TripAdvisor   2/6/2012 Vote      
8. The front desk staff was fantastic and the room was very clean and large.
"Great stay! " Read full review on TripAdvisor   1/9/2012 Vote      
9. I called the front desk and asked about the credit and was told the $100 credit was only good for a 3 night stay.
"Enjoyed our stay " Read full review on TripAdvisor   1/5/2012 Vote      
10. The front desk clerk would not clear up the mistake and I had to speak to her supervisor.
"Enjoyed our stay " Read full review on TripAdvisor   1/5/2012 Vote      
   
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