Buena Vista Palace Orlando, Orlando, Front Desk

OpinionWell's Blog

Home » United States » Florida » Orlando Destinations » Orlando Hotels » Buena Vista Palace Orlando

OpinionWell
Rank

29th

Out of 543

Buena Vista Palace Orlando	Average Price: $155 Check Rates

Hotel Class:

1900 Buena Vista Drive

Orlando, 32830-2206 View map

4-Star Hotel Rank: 12 of 59
Average review rating: 3.9

OpinionWell Value Index: 5

Traveler reviews analyzed: MyTravelGuide (6) , Travelocity (28) , TripAdvisor (1693)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (145) balcony (333) bar (307) bath (76) bathroom (249) bed (309) bill (65) breakfast (431) charge (115) check in (215) concierge (72) cost (131) deal (96) decor (86) dinner (94) downtown (926) fee (192) food (414) front desk (224) hot tub (67) hotel (3187) housekeeping (112) lake (112) lobby (208) location (624) manager (89) money (83) parking (321) pillow (86) pool (790) price (357) rate (208) recommend (244) restaurant (489) room (2781) room service (90) service (563) shower (174) shuttle (304) spa (334) staff (836) street (255) suite (249) towel (130) valet (97) valet parking (61) value (101) view (474) walk (406) wireless (56)

Front desk

Appears in 224 comments.

63% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (21) good (9) helpful (17) hotel (30) informative (10) management (13) night (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. We were able to get into our rooms prior to the official check-in time and each request was met with efficiency and friendliness by the front desk staff.

"Great Value in a Downtown Disney Hotel " Read full review on TripAdvisor 5/17/2012 Vote

2. The front desk staff has always been efficient, friendly and welcoming.

"Time to reconsider our options? " Read full review on TripAdvisor 5/14/2012 Vote

3. I was a bit distraught when I reached the front desk and the gentleman who booked me in was wonderful and offered me the special promotion they were having which gave me a free day's stay at the hotel.

"A wonderful oasis " Read full review on TripAdvisor 5/12/2012 Vote

4. We just got tired calling the front desk I guess, since we knew we weren't able to change hotels and we felt that nobody cared anyway--the hotel had gotten their money booking a huge conference with my husband's employer and could care less where the individual participants were comfortable.

"Would not choose this hotel " Read full review on TripAdvisor 5/4/2012 Vote

5. I go to the front desk get the new key, which did not work, and I had to head back to the front desk again because they forgot to activate it.

"Not Disney Worthy " Read full review on TripAdvisor 4/19/2012 Vote

6. When we arrived, we were greeted by friendly doormen and cheerful front desk staff.

"Pleasant hosts but overpriced and hidden costs " Read full review on TripAdvisor 3/24/2012 Vote

7. There's a front desk who help u to arrange your tickets for any park you want in Orlando.

"Very nice!!! " Read full review on TripAdvisor 3/19/2012 Vote

8. When I entered in the hotel, I noticed the lobby was sleek and modern and the man at the front desk was very nice.

"Terrible for Vacation, Convention Center and Location Are Good " Read full review on TripAdvisor 3/11/2012 Vote

9. The front desk staff was kind & courteous & helped to fix the problem.

"Beautiful Hotel, Great Staff, but False Hopes " Read full review on TripAdvisor 3/8/2012 Vote

10. Very nice front desk assistance and help.

"AMAZING EXPERIENCE! " Read full review on TripAdvisor 12/18/2011 Vote