Holiday Inn French Quarter, New Orleans, Service

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Rank

39th

Out of 427

Holiday Inn French Quarter	Average Price: $162 Check Rates

Hotel Class:

124 Royal Street

New Orleans, 70130 View map

3-Star Hotel Rank: 20 of 125
Average review rating: 2.99

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (19) , MyTravelGuide (157) , Travelocity (5) , Expedia (62) , TripAdvisor (429) , BedBugRegistry (4)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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balcony (10) bar (27) bath (14) bathroom (85) bed (70) bill (20) breakfast (52) charge (14) check in (93) check out (27) concierge (28) cost (20) deal (36) decor (10) discount (9) downtown (9) fee (12) fitness center (9) food (34) front desk (107) hotel (786) housekeeping (42) laundry (14) lobby (74) location (320) maid (13) manager (29) money (46) parking (123) patio (10) pillow (25) pool (82) price (95) rate (39) recommend (39) refund (9) restaurant (85) room (810) room service (17) service (83) sheets (14) shower (24) staff (243) street (208) suite (12) towel (56) value (24) view (40) walk (99) wireless (22)

Service

Appears in 83 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
clean (5) customer (6) desk (7) excellent (5) food (7) friendly (7) good (16) great (9) helpful (9) holiday (4) hot (3) hotel (14) inn (4) location (4) poor (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. For a hotel of this price range (it's not cheap after all!) I would really expect better services.

"Good location but ... " Read full review on TripAdvisor 5/6/2012 Vote

2. My room was clean and no problems with service.

"SCARED " Read full review on TripAdvisor 3/29/2012 Vote

3. Went during Mardi Gras and was impressed by the service and they had everything under control.

"Awesome location for cheap " Read full review on TripAdvisor 2/20/2012 Vote

4. The service was very friendly however.

"Great location, smelly room " Read full review on TripAdvisor 2/5/2012 Vote

5. Service: Was good.

"Great location " Read full review on TripAdvisor 12/25/2011 Vote

6. My family and I just completed a four day weekend at this hotel, and were very pleased with the customer service and friendliness.

"Really Good Experience " Read full review on TripAdvisor 12/9/2011 Vote

7. Otherwise the service was great.

"Close to the action - convenient " Read full review on TripAdvisor 11/22/2011 Vote

8. This Holiday Inn has a great staff with fast check in and friendly customer service.

"Close to the action - convenient " Read full review on TripAdvisor 11/22/2011 Vote

9. We didn't have a car due to the great location, but it seemed the valet service was always prompt and working efficiently.

"Good deal, great location, needs updating. " Read full review on TripAdvisor 11/20/2011 Vote

10. I have a rental car as I work all around the surrounding area and this hotel has the best in and out service.

"Stay all the time for business " Read full review on TripAdvisor 11/11/2011 Vote