Holiday Inn French Quarter, New Orleans, Refund

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OpinionWell
Rank

39th

Out of 427

Holiday Inn French Quarter	Average Price: $162 Check Rates

Hotel Class:

124 Royal Street

New Orleans, 70130 View map

3-Star Hotel Rank: 20 of 125
Average review rating: 2.99

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (62) , MyTravelGuide (157) , Travelocity (5) , TripAdvisor (429) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 9 comments.

The following words were used in comments with Refund:

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1. Upon contacting the Holiday Inn Corp we were told the individual Holiday Inn where you booked decided whether or not to refund or credit your paid reservation.

"Sweet N Sour " Read full review on TripAdvisor 1/22/2012 Vote

2. If you have already paid to stay here and can't get a refund.

"the worst hotel " Read full review on TripAdvisor 1/6/2012 Vote

3. Bill the concierge was very helpful and when my daughter could not go on a tour he refunded the money in full .

"close to the french quarter " Read full review on TripAdvisor 4/22/2011 Vote

4. They did the dirty work, called the hotel for me, and were informed that since it was a pre-paid hotel reservation, policy dictates that no refund can be given.

"It’s just a Holiday Inn " Read full review on Expedia 1/7/2010 Vote

5. STAFF WAS UNFRIENDLY AND DIDN'T REFUND US STILL.

"WORST HOTEL!! " Read full review on TripAdvisor 1/2/2010 Vote

6. ' They finally told me that, although it is against their policy, they would agree to refund my money if I called Travelocity and explained the situation.

"Good Deal - Smokers Beware! " Read full review on TripAdvisor 7/26/2009 Vote

7. I was also advised to 'read the small print' and told that no refund would be given.

"Good Deal - Smokers Beware! " Read full review on TripAdvisor 7/26/2009 Vote

8. HOWEVER, when we booked for our most previous vacation to NOLA, an unexpected conflict arose and the hotel refused to issue a refund OR a credit.

"Sweet N Sour " Read full review on TripAdvisor 1/22/2012 Vote

9. When we packed up and went to the lobby to complain the manager on duty said that they had that problem and quickly refunded our money.

"Roaches Roaches Roaches " Read full review on TripAdvisor 5/27/2008 Vote