Holiday Inn French Quarter, New Orleans, Front Desk

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Rank

39th

Out of 427

Holiday Inn French Quarter	Average Price: $162 Check Rates

Hotel Class:

124 Royal Street

New Orleans, 70130 View map

3-Star Hotel Rank: 20 of 125
Average review rating: 2.99

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (62) , MyTravelGuide (157) , Travelocity (5) , TripAdvisor (429) , YahooTravel (19)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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balcony (10) bar (27) bath (14) bathroom (85) bed (70) bill (20) breakfast (52) charge (14) check in (93) check out (27) concierge (28) cost (20) deal (36) decor (10) discount (9) downtown (9) fee (12) fitness center (9) food (34) front desk (107) hotel (786) housekeeping (42) laundry (14) lobby (74) location (320) maid (13) manager (29) money (46) parking (123) patio (10) pillow (25) pool (82) price (95) rate (39) recommend (39) refund (9) restaurant (85) room (810) room service (17) service (83) sheets (14) shower (24) staff (243) street (208) suite (12) towel (56) value (24) view (40) walk (99) wireless (22)

Front desk

Appears in 107 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (10) desk (109) friendly (16) good (5) great (11) helpful (16) hotel (5) housekeeping (5) lobby (5) management (5) need (6) nice (11)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were very friendly and helpful.

"Holiday INN on Royal " Read full review on TripAdvisor 4/11/2012 Vote

2. The front desk attendants were very nice and helpful.

"Great location " Read full review on TripAdvisor 4/8/2012 Vote

3. The lady's at the front desk were very helpful, smiling, and pleasant to work with.

"Shuttle Service Emmett Was Awesome!!! " Read full review on TripAdvisor 4/1/2012 Vote

4. Rooms were ok, Girls working the front desk need a class on professionalism and courtesy, they excel in the rude department.

"Rude Front Desk " Read full review on TripAdvisor 3/19/2012 Vote

5. There is a very small but acceptably decorated lobby with a small front desk.

"Okay, Not Great....clean and basic. " Read full review on TripAdvisor 3/18/2012 Vote

6. The only reasonable front desk person is Curtis.

"Wish I had gone to another hotel! " Read full review on TripAdvisor 3/4/2012 Vote

7. The evening/night shift front desk staff were really great.

"Good location... " Read full review on TripAdvisor 1/31/2012 Vote

8. Of course the woman at the front desk looked at us like we were just lying to watch a free porn but I assure you we didn't even have the tv on much less watching it for over a hour.

"Never again " Read full review on TripAdvisor 1/30/2012 Vote

9. Once I arrived, the front desk staff was very friendly and attentive.

"Some issues, but great for the price " Read full review on TripAdvisor 1/21/2012 Vote

10. Front desk staff was helpful and friendly.

"Cheap for the location, horrible sleep. " Read full review on TripAdvisor 1/19/2012 Vote