6. I was pleased from the person who took my 'last minute' reservation on the phone to when we arrived at check in and was helped by two of the nicest gentleman--- I was very happy with the room it was on the corner so a bit small, but the furnishings were tremendous- beautiful bed,luxurious drapes, flat screen, large windows, marble bathroom with great toiletries- You will love it here- there is a rooftop area that has very sheek furniture great for lounging!there is a gym and sauna up there and a hot tub- The hotel is very close to the french quarter, riverwalk and harrahs casino- we felt safe at night walking from our hotel and when we came in at night the desk clerk always smiled and spoke to us.