Omni New Orleans, New Orleans, Manager

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Rank

9th

Out of 427

Omni New Orleans	Average Price: $151 Check Rates

Hotel Class:

535 Gravier Street

New Orleans, 70130 View map

3-Star Hotel Rank: 4 of 125
Average review rating: 4.01

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (49) , TripAdvisor (305) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Manager

Appears in 35 comments.

77% wrote positive comments about manager

The following words were used in comments with Manager:
friendly (3) generous (4) helpful (3) hotel (12) impressed (2) management (35) problem (4) reviews (2) welcoming (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All the hotel staff were incredibly helpful and friendly, especially the night manager Hunter who was always friendly and helpful and the very sweet lady Jenny in the restaurant.

"Great Place, Great People " Read full review on TripAdvisor 4/27/2012 Vote

2. And it was such a nice touch to have a letter from the manager, Ed Cronin.

"Comfort and Hospitality " Read full review on TripAdvisor 3/28/2012 Vote

3. I had pre-checked in before leaving home, and after a long delayed flight, arrived at the hotel to find our room keys ready to go, along with a hand-written note from the manager welcoming me to the hotel.

"Top Notch service close to the Quarter " Read full review on TripAdvisor 12/11/2011 Vote

4. Everyone at this hotel, from the general manager on down, is genuinely helpful with Sarah being the shining star.

"Great location and even better service " Read full review on TripAdvisor 8/7/2011 Vote

5. I was greeted by what seemed to be a manager who was very attentive.

"very disappointing " Read full review on TripAdvisor 7/14/2011 Vote

6. Upon arrival, the staff was very pleasant and professional, I received a hand written card from the manager of the hotel welcoming my stay and thanking me for choosing the Omni Royal Crescent, out of all the hotels I've stayed in, I have NEVER gotten such a nice jester/greeting as this, I thought it was very personable and it made a lasting impression with me.

"Birthday Weekend Getaway! RECOMMENDED! " Read full review on TripAdvisor 4/6/2010 Vote

7. This impressed me and demonstrated the manager cared about his/her guests' experience, and that is what convinced me to choose the Omni Royal Crescent.

"Great anniversary getaway " Read full review on TripAdvisor 1/18/2010 Vote

8. Ed, the general manager, welcomed us.

"Omni loyal guest because... " Read full review on TripAdvisor 11/22/2008 Vote

9. We went back down, spoke to manager, who was pleasant and did apologize and said he would see to it that housekeeping would take care of it.

"Great if you like Stuart Little! " Read full review on TripAdvisor 3/18/2008 Vote

10. I hope they know that she is a superstar and put her on a manager track -- otherwise they will lose her to the Ritz or one of the other top hotels around.

"Fantastic Hotel, Fantastic Staff, Great Location " Read full review on TripAdvisor 4/23/2012 Vote