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Rank
29th
Out of 427

Wndham New Orleans

Average Price: $159  
 
Hotel Class:
717 Orleans Street
New Orleans, 70116 View map  
3-Star Hotel Rank: 14 of 125
Average review rating: 3.43
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (88) , MyTravelGuide (440) , Travelocity (2) , TripAdvisor (516) , YahooTravel (26)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 48 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
generous (3)   helpful (4)   hotel (12)   informative (3)   management (52)   need (3)   new (3)   noise (4)    
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1. I said 'that's it!', we went back to the front desk and asked to speak to the manager, The manager we talked to was nice and apologetic, but still no resolution was offered, there was another lady there waiting to speak to him too with the same complaint.
"Location, Location, Location... that's about it. " Read full review on TripAdvisor   11/5/2011 Vote      
2. Monique in guest services was so rude that I contacted the general manager and believe it or not, still no help.
"Rudest guest services ever " Read full review on TripAdvisor   8/10/2011 Vote      
3. I received a nice reply email from the front desk manager stating that on my next visit I was welcome to call her directly to make a reservation.
"Nice follow up. " Read full review on TripAdvisor   10/25/2009 Vote      
4. Spoke withe manager it's been three months and still I feel as if I am blown off.
"Lock your valuables " Read full review on TripAdvisor   5/9/2012 Vote      
5. The manager was 'in a meeting' and not available but would call, The next afternoon the night manager did call to explain that there were no rooms as reserved and nothing better available, and he pointed out that the rooms were adequate for our needs - and the beds were European queens.
"The good, the bad and the ugly " Read full review on TripAdvisor   5/1/2012 Vote      
6. We were told by the manager that there were no connecting rooms and the double beds were European queens.
"The good, the bad and the ugly " Read full review on TripAdvisor   5/1/2012 Vote      
7. As she checked out, my wife left her cellphone number for the manager to call to apologize.
"Woken up at 2 am on phone and at door by staff to retrieve prior guest's belongings - nuff said " Read full review on TripAdvisor   3/18/2012 Vote      
8. There was a show of a manager at least once walking through the floor which was a pleasant suprise.
"cant wait to get back " Read full review on TripAdvisor   1/19/2012 Vote      
9. Also I'd remind the manager that they promised to call me the next morning to let me know that my credit had been processed, and two days later i had to call, which is when they subsequently processed the credit.
"Lost trust " Read full review on TripAdvisor   12/24/2011 Vote      
10. We talked to the manager once again, and he said they have our records and they will follow up with us.
"Location, Location, Location... that's about it. " Read full review on TripAdvisor   11/5/2011 Vote      
   
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