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Rank
49th
Out of 427

Embassy Suites New Orleans

Average Price: $216  
 
Hotel Class:
315 Julia Street
New Orleans, 70130 View map  
3-Star Hotel Rank: 26 of 125
Average review rating: 3.7
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (32) , MyTravelGuide (8) , TripAdvisor (258) , YahooTravel (15)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 71 comments. 
86% wrote positive comments about service
The following words were used in comments with Service:
clean (3)   concierge (4)   customer (12)   desk (5)   excellent (7)   friendly (5)   good (7)   great (8)   helpful (5)   hotel (18)   night (6)   poor (4)   slow (4)   staff (5)   valet (6)    
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1. Thanks a lot for the honest cleaning people and the good service in this hotel.
"for us the perfect hotel with excellent service " Read full review on TripAdvisor   5/14/2012 Vote      
2. Someone has trained them up on customer service, little things like taking you to where you were asking about, instead of pointing and saying 'its over there' is pretty rare these days.
"Highs and lows " Read full review on TripAdvisor   5/10/2012 Vote      
3. The double beds were comfortable, and linen service was good.
"Small problems added up. " Read full review on TripAdvisor   4/26/2012 Vote      
4. The service was good, my only complaint is that they ran out of pillows.
""Go to" NOLA hotel " Read full review on TripAdvisor   3/13/2012 Vote      
5. The service at the hotel was very friendly and the breakfast and happy hour were great.
"Happy Hour and breakfast " Read full review on TripAdvisor   2/8/2012 Vote      
6. When traveling, I always prefer to stay at an Embassy Hotel as I like the service for the price.
"Enjoyed the stay " Read full review on TripAdvisor   12/23/2011 Vote      
7. Complimentary bar service for two hours each evening was popular and appreciated.
"Convenient for the Convention Centre and the French Quarter " Read full review on TripAdvisor   6/1/2011 Vote      
8. The concierge service was the best I have experienced, in any hotel.
"Made a demanding business trip a pleasant experience " Read full review on TripAdvisor   7/9/2010 Vote      
9. The service was exceptional, from Elgin recommending an excellent restuarant for me to entertain my clients, to Michael's above an beyond attention, as a co-worker fractured her ankle and did not go the the hospital right away, but earlier that morning decided to go; I received a call to notify me that she was going to the hospital, I asked what prompted him to call me, he said I knew you would want to know, becasue he witnessed and assisted me in getting an ace bandage for him the evening before.
"Customer Service at it's BEST! " Read full review on TripAdvisor   7/6/2010 Vote      
10. Service was good - concierge was helpful, staff at the bar was friendly but this doesn't make up for the nickel and diming that goes on.
"You get what you pay for... " Read full review on TripAdvisor   4/3/2010 Vote      
   
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