Embassy Suites New Orleans, New Orleans, Front Desk

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Rank

49th

Out of 427

Embassy Suites New Orleans	Average Price: $216 Check Rates

Hotel Class:

315 Julia Street

New Orleans, 70130 View map

3-Star Hotel Rank: 26 of 125
Average review rating: 3.7

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (8) , TripAdvisor (258) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) balcony (40) bar (24) bath (14) bathroom (39) bed (43) bill (6) breakfast (203) charge (7) check in (30) check out (7) complimentary (19) concierge (33) cost (8) deal (15) decor (9) downtown (7) fee (8) food (44) front desk (45) hot tub (9) hotel (402) housekeeping (17) lobby (27) location (115) manager (27) money (9) parking (65) pillow (12) pool (27) price (35) rate (14) recommend (22) refund (9) restaurant (45) room (470) room service (11) service (71) shower (18) staff (170) street (69) suite (207) towel (25) tub (8) valet (27) valet parking (11) value (11) view (26) walk (113) wireless (12)

Front desk

Appears in 45 comments.

46% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) clerk (3) desk (46) free (4) friendly (3) great (3) internet (4) nice (3) problem (5) professional (3) refund (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. this hotel is well located and most of the front desk staff are lovely, but that is about where it ends.

"the hotel need work " Read full review on TripAdvisor 5/14/2012 Vote

2. The front desk and concierge were very nice and were able to accomodate us with an available room when we arrived at 10:00 am.

"Will Probably Stay Somewhere Else " Read full review on TripAdvisor 5/3/2012 Vote

3. Patricks day weekend, Reserved 3 rooms for 4 nights WITH A CREDIT CARD,,,assured on the phone the rooms would be waiting so we could crash, clean up and have a free day before our annual convention, 'Greg' at the front desk says .

"World's most unfriendly Hotel " Read full review on TripAdvisor 3/23/2012 Vote

4. The supervisors at front desk are nice and courteous.

"Great Breakfast " Read full review on TripAdvisor 3/14/2012 Vote

5. The front desk staff were very friendly, and offered to call me once our room was ready.

"Enjoyed the stay " Read full review on TripAdvisor 12/23/2011 Vote

6. The valet,bell service, and front desk service was excellent.

"hotel service was excellent even in the mist of mardi gras madness " Read full review on TripAdvisor 2/22/2010 Vote

7. The quality of the front desk staff varied greatly from shift to shift.

"Needs some work " Read full review on Expedia 4/22/2009 Vote

8. The front desk clerk was very professional in making sure it was delivered to us as soon as possible.

"Good Ole' New Orleans... " Read full review on TripAdvisor 7/8/2008 Vote

9. The front desk clerk was very professional in making sure it was delivered to us as soon as possible.

"Good Ole` New Orleans... " Read full review on TripAdvisor 7/8/2008 Vote

10. The Front Desk staff, Breakfast cooks and servers, & the Great bartenders always greet you with a smile.

"Great Time and Stay for French Qtr. Festival " Read full review on TripAdvisor 5/13/2012 Vote