Avenue Plaza Resort, New Orleans, Service

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Rank

20th

Out of 427

Avenue Plaza Resort	Average Price: $178 Check Rates

Hotel Class:

2111 Street Charles Avenue

New Orleans, 70130 View map

3-Star Hotel Rank: 11 of 125
Average review rating: 3.75

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (4) , TripAdvisor (136) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) balcony (5) bar (12) bath (4) bathroom (54) bed (32) breakfast (18) charge (4) closet (4) concierge (15) cost (11) deal (6) deck (8) dinner (7) downtown (7) fee (6) food (19) front desk (23) gym (12) hot tub (11) hotel (141) laundry (10) lobby (10) location (71) lunch (5) maid service (10) money (9) neighborhood (8) parking (23) pillow (6) pool (34) price (15) rate (8) recommend (22) restaurant (37) room (174) service (30) shower (30) spa (12) staff (101) street (77) suite (21) towel (21) tub (4) valet (9) valet parking (13) value (6) view (23) walk (33) wireless (8)

Service

Appears in 30 comments.

78% wrote positive comments about service

The following words were used in comments with Service:
better (2) busy (2) customer (3) desk (3) elevator (3) free (2) great (4) hotel (9) internet (2) problem (3) resort (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was wonderful.

"Pleasant " Read full review on TripAdvisor 4/13/2012 Vote

2. I have to admit from the outside it does not seem to special, but once you walk in you are taken back by the lovely marble floors and also the wonderful customer service.

"Treasure and Pleasure! " Read full review on TripAdvisor 4/12/2012 Vote

3. Same price and great customer service there.

"Frustrating experience " Read full review on TripAdvisor 3/23/2012 Vote

4. Better service available in the computer room, to the left of the front desk.

"Need to have appropriate expectations " Read full review on TripAdvisor 12/22/2011 Vote

5. I like the valet service at AP.

"Need to have appropriate expectations " Read full review on TripAdvisor 12/22/2011 Vote

6. Elevator service could have been better, and it seems that there is no separate elevator for staff (which just slows it down a bit more).

""Resort" is pushing it " Read full review on TripAdvisor 10/17/2011 Vote

7. Guest services staff helped with suggestions.

"Feeling at home while away " Read full review on TripAdvisor 2/26/2011 Vote

8. The service is great and the staff extremely freindly and nice.

"Great location and service " Read full review on TripAdvisor 6/11/2010 Vote

9. We made a road trip from Dallas to New Orleans, we book this hotel through Interval, the place was more than I expected, it was in the middle of everything, the front desk service was more than great, they have washers and dryers every floor, free wireless internet in all the areas and two desktops if you didnt bring your laptop.

"Excellent Hotel " Read full review on TripAdvisor 4/20/2010 Vote

10. A charming hotel with excellent service.

"A Breathtaking View from my Shower! " Read full review on TripAdvisor 11/28/2009 Vote