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Rank
35th
Out of 427

Renaissance New Orleans

Average Price: $244  
 
Hotel Class:
700 Tchoupitoulas Street
New Orleans, 70130 View map  
4-Star Hotel Rank: 14 of 37
Average review rating: 4.43
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (33) , MyTravelGuide (277) , Travelocity (1) , TripAdvisor (275) , YahooTravel (13)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 58 comments. 
83% wrote positive comments about front desk
The following words were used in comments with Front desk:
clean (5)   clerk (5)   concierge (3)   courteous (3)   desk (61)   friendly (4)   great (3)   helpful (10)   hotel (6)   nice (4)   welcoming (3)    
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1. The valets were helpful and friendly, the front desk was efficient and gracious, the lobby is beautiful and smells great, the art in the hotel is lovely, the rooms are clean and comfy and all in a convenient location.
"Delightful " Read full review on TripAdvisor   5/13/2012 Vote      
2. The front desk attendants were amazing.
"NO one needs in-servicing on customer service here! " Read full review on TripAdvisor   2/4/2012 Vote      
3. The front desk was very pleasant, and called up shortly after to say they would be able to get me into a different room the next day and that they would call in the morning.
"Do not stay in room 303! " Read full review on TripAdvisor   9/25/2011 Vote      
4. Concierge & front desk staff were courteous and helpful.
"Excellent value - good all-around " Read full review on TripAdvisor   7/12/2011 Vote      
5. We did not explore the pool area or use valet service but service was very friendly at front desk.
"Great location. Would stay again " Read full review on TripAdvisor   6/9/2011 Vote      
6. The printer at the boarding pass kiosk wasn't working, and when I went to the front desk to ask for help, I had to wait several minutes while the only front desk clerk finished chatting with another staff member.
"Big disappointment, and one of my worst Marriott stays, period. " Read full review on TripAdvisor   3/18/2011 Vote      
7. we spent several nights here in january 2011 and highlights included the rooftop jacuzzi and fantastic front desk staff.
"really nice hotel in the CBD/Warehouse district " Read full review on TripAdvisor   1/27/2011 Vote      
8. The front desk staff was very welcoming and efficient and courteous.
"A Delightful Jewel of a Hotel " Read full review on TripAdvisor   1/25/2011 Vote      
9. The staff, especially the porters, bell staff, valet parking attendants, and front desk staff were especially accommodating and polite toward my parents.
"Great location; very accommodating staff. " Read full review on TripAdvisor   1/17/2011 Vote      
10. We don't really have any complaints - the rooms were nice and clean, the hotel seemed pretty quiet, the front desk staff was helpful, and the overall ambiance is just laid back.
"Pretty Good Hotel " Read full review on TripAdvisor   12/30/2010 Vote      
   
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