Hotel Monteleone, New Orleans, Manager

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Rank

1st

Out of 427

Hotel Monteleone	Average Price: $234 Check Rates

Hotel Class:

214 Rue Royale

New Orleans, 70130-2201 View map

3-Star Hotel Rank: 1 of 125
Average review rating: 4.16

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (98) , MyTravelGuide (43) , TripAdvisor (1094) , YahooTravel (87)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (38) bar (525) bath (32) bathroom (258) bed (195) bill (30) breakfast (254) charge (72) check in (117) check out (49) complimentary (25) concierge (115) cost (46) deal (33) decor (40) dinner (43) food (126) front desk (156) gym (34) hotel (2204) housekeeping (65) lobby (226) location (710) lunch (22) maid (22) manager (37) money (42) parking (106) pillow (34) pool (394) price (125) rate (98) recommend (130) restaurant (281) room (1802) room service (77) service (396) shower (60) spa (63) staff (569) street (483) suite (98) towel (56) tub (31) valet (35) value (30) view (234) walk (190) water pressure (28) wireless (40)

Manager

Appears in 37 comments.

33% wrote positive comments about manager

The following words were used in comments with Manager:
liked (2) management (39)

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1. I called the hotel with the original receipt in front of me and after being passed from employee to employee was finally connected with the credit manager who told me that the discrepancy 'should be taken care of' sometime in the next several days and that there was 'nothing she could do about it.

"Beware of unauthorized charges " Read full review on TripAdvisor 3/7/2012 Vote

2. The manager (sorry, I forget his name, although he was quite nice), made everything right.

"Could have been better " Read full review on TripAdvisor 7/15/2010 Vote

3. When I remade it a month later the reservations manager remembered me and said she was glad I was doing better.

"another home run " Read full review on TripAdvisor 4/7/2009 Vote

4. I asked to see a manager and was approached by someone who I assumed to the the duty manager who stated that they ' would look into it'.

"Extremely disappointed " Read full review on TripAdvisor 5/14/2012 Vote

5. Their offer to refer us to the duty manager was refused because at that point we just wanted to leave the hotel and forget about the whole experience.

"Extremely disappointed " Read full review on TripAdvisor 5/14/2012 Vote

6. I briefly thought about asking for a manager but ultimately decided it probably wasn't worth wasting my time.

"A beautiful hotel, but a terrible night's sleep " Read full review on TripAdvisor 5/12/2012 Vote

7. I asked to speak to supervisor or the hotl manager or concierge but there never anyone there to talk to.

"Worst stay ever!!! Unsafe!!! " Read full review on TripAdvisor 2/25/2012 Vote

8. I figured out who the general manager was and left several messages with his secretary and even his voice mail but still never received a call.

"Worst stay ever!!! Unsafe!!! " Read full review on TripAdvisor 2/25/2012 Vote

9. I asked if they could review the security camera tapes and was told that this could not be done until a manager arrived.

Read full review on TripAdvisor 1/14/2012 Vote

10. Once arriving home I called to speak to the hotel manager, Stephen Caputo.

Read full review on TripAdvisor 1/14/2012 Vote