Hotel Monteleone, New Orleans, Front Desk

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Rank

1st

Out of 427

Hotel Monteleone	Average Price: $234 Check Rates

Hotel Class:

214 Rue Royale

New Orleans, 70130-2201 View map

3-Star Hotel Rank: 1 of 125
Average review rating: 4.16

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (98) , MyTravelGuide (43) , TripAdvisor (1094) , YahooTravel (87)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (38) bar (525) bath (32) bathroom (258) bed (195) bill (30) breakfast (254) charge (72) check in (117) check out (49) complimentary (25) concierge (115) cost (46) deal (33) decor (40) dinner (43) food (126) front desk (156) gym (34) hotel (2204) housekeeping (65) lobby (226) location (710) lunch (22) maid (22) manager (37) money (42) parking (106) pillow (34) pool (394) price (125) rate (98) recommend (130) restaurant (281) room (1802) room service (77) service (396) shower (60) spa (63) staff (569) street (483) suite (98) towel (56) tub (31) valet (35) value (30) view (234) walk (190) water pressure (28) wireless (40)

Front desk

Appears in 156 comments.

79% wrote positive comments about front desk

The following words were used in comments with Front desk:
courteous (6) desk (158) friendly (16) great (6) helpful (23) hotel (13) housekeeping (7) informative (8) management (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk check in and check out was very efficient.

"In the Heart of the French Quarter " Read full review on TripAdvisor 5/16/2012 Vote

2. The staff in the catering and the restaurant are great except for the those at the front desk.

"Old World Charm....The Charm is Gone " Read full review on TripAdvisor 4/21/2012 Vote

3. The front desk could use some lessons in congeniality, but that is not my major complaint.

"Unprofessional and not helpful! " Read full review on TripAdvisor 4/13/2012 Vote

4. Front desk service could be more friendly.

"Gorgeous lobby, fun carousel bar. " Read full review on TripAdvisor 3/24/2012 Vote

5. I called down to the front desk for help.

"Worst stay ever!!! Unsafe!!! " Read full review on TripAdvisor 2/25/2012 Vote

6. Front desk staff is courteous and valet service is speedy since their garage is on site.

"Favorite French Quarter hotel. " Read full review on TripAdvisor 2/6/2012 Vote

7. We made our reservation through AmEx - which I thought would help, no, in fact the front desk seemed upset we used them and said they only way to get a room we want is to book direct (not good business if you ask me since I am sure AmEx is good to them).

"Not Impressed " Read full review on TripAdvisor 1/2/2012 Vote

8. Front desk staff were pleasant.

"Always a lovely stay at Monteleone " Read full review on TripAdvisor 12/22/2011 Vote

9. Front desk was nice but a little clueless on the concept of delivery lost luggage to my colleague's room.

"Just returned from conference " Read full review on TripAdvisor 11/10/2011 Vote

10. The front desk staff were helpful and very friendly.

"Fabulous Experience!!!!!!!!!!!! " Read full review on TripAdvisor 10/12/2011 Vote