Drury New Orleans, New Orleans, Service

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Rank

2nd

Out of 427

Drury New Orleans	Average Price: $162 Check Rates

Hotel Class:

820 Poydras Street

New Orleans, 70112-1016 View map

3-Star Hotel Rank: 2 of 125
Average review rating: 4.54

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (1) , TripAdvisor (471) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (20) bar (22) bargain (10) bathroom (54) bed (63) bill (11) breakfast (357) charge (27) check in (49) check out (15) complimentary (24) cost (20) deal (17) dinner (54) downtown (18) exercise room (10) fee (15) food (135) front desk (83) gym (9) hot tub (32) hotel (701) housekeeping (10) lobby (92) location (218) lunch (9) manager (14) money (39) neighborhood (9) parking (122) pillow (11) pool (127) price (107) rate (48) recommend (68) restaurant (42) room (657) service (69) shower (22) staff (232) street (172) suite (101) to park (11) towel (19) tub (12) valet (14) value (53) view (71) walk (211) wireless (33)

Service

Appears in 69 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
clean (8) customer (11) desk (4) drink (4) excellent (9) free (11) friendly (10) good (9) great (15) guest (4) happy (4) helpful (5) hotel (15) location (6) new (5) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was excellent, from the valet, to the front desk staff, housekeepers and all staff we came in contact with.

"All the good reviews on here are spot on! " Read full review on TripAdvisor 5/3/2012 Vote

2. Nice rooms, good service, maximum security.

"Nice Hotel " Read full review on TripAdvisor 5/3/2012 Vote

3. Staff & service - not bad.

"No Major Complaints but no big praise either " Read full review on TripAdvisor 3/16/2012 Vote

4. Fabulous, attentive, friendly service.

"We're Back! and the Drury is Still Fabulous! " Read full review on TripAdvisor 3/8/2012 Vote

5. The guest services at the drury were very helpful and accommodating.

"Nice hotel " Read full review on TripAdvisor 2/27/2012 Vote

6. We had great customer service and the accomodation was clean, up to date and attractive.

"Amazing property! " Read full review on TripAdvisor 2/22/2012 Vote

7. A group of us stayed at the Drury a few days in advance of our cruise out of New Orleans and everyone seemed very happy with their rooms, the service, the hosted happy hour, and the food.

"Drury is a great value in New Orleans " Read full review on TripAdvisor 2/13/2012 Vote

8. The service was great and the people friendly.

"Free Long Distance " Read full review on TripAdvisor 11/23/2011 Vote

9. - Very efficient wi-fi internet service included in price.

"Great value " Read full review on TripAdvisor 10/24/2011 Vote

10. Pros: Nice location, great service, nice size rooms, quiet AC units, breakfast included, very fast internet included, excellent happy hour food and drinks (better than usual Embassy Suites), polite people, clean rooms, free soda/popcorn 3-10 PM, and very reasonable rates.

"Gem in the rough " Read full review on TripAdvisor 10/6/2011 Vote