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Drury New Orleans
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OpinionWell
Rank
2nd
Out of 427
Drury New Orleans
Average Price: $162
Check Rates
Hotel Class:
820 Poydras Street
New Orleans, 70112-1016
View map
3-Star Hotel Rank:
2 of 125
Average review rating:
4.54
OpinionWell Value Index:
8
Traveler reviews analyzed:
YahooTravel
(
23
)
,
MyTravelGuide
(
1
)
,
Expedia
(
25
)
,
TripAdvisor
(
471
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(20)
bar
(22)
bargain
(10)
bathroom
(54)
bed
(63)
bill
(11)
breakfast
(357)
charge
(27)
check in
(49)
check out
(15)
complimentary
(24)
cost
(20)
deal
(17)
dinner
(54)
downtown
(18)
exercise room
(10)
fee
(15)
food
(135)
front desk
(83)
gym
(9)
hot tub
(32)
hotel
(701)
housekeeping
(10)
lobby
(92)
location
(218)
lunch
(9)
manager
(14)
money
(39)
neighborhood
(9)
parking
(122)
pillow
(11)
pool
(127)
price
(107)
rate
(48)
recommend
(68)
restaurant
(42)
room
(657)
service
(69)
shower
(22)
staff
(232)
street
(172)
suite
(101)
to park
(11)
towel
(19)
tub
(12)
valet
(14)
value
(53)
view
(71)
walk
(211)
wireless
(33)
See more
Bill
Appears in 10 comments.
80% wrote positive comments about
bill
The following words were used in comments with
Bill:
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
1.
I was looking for a place where three of us could coexist comfortably, and this fit the
bill
.
"A good choice... "
Read full review
on
TripAdvisor
8/4/2011
Vote
2.
Staff was great, assisted with splitting room
bill
s and called cabs whenever we asked.
"Great place for a larger group "
Read full review
on
TripAdvisor
1/23/2011
Vote
3.
Fit the
bill
perfectly.
"Great place for a larger group "
Read full review
on
TripAdvisor
1/23/2011
Vote
4.
On departure, again nobody was at the front desk, so as there was no problem with the under-door
bill
in the room, I just left.
"...in the superlative degree of comparison only "
Read full review
on
TripAdvisor
4/23/2010
Vote
5.
When I got my
bill
they didn't give me my AAA discount I got from reserving online.
"Should be called the OOPS Hotel! "
Read full review
on
TripAdvisor
11/14/2011
Vote
6.
These requests included getting an extra room after we arrived, advice on transportation, holding our bags, and splitting our
bill
onto four credit cards.
"Lives up to billing "
Read full review
on
TripAdvisor
1/3/2011
Vote
7.
When we went to check out the next morning, the front desk people checked the system and told me there was only one room reserved under my card and I'd been
bill
ed for it alone.
"Bad customer service tainted the experience... "
Read full review
on
TripAdvisor
3/21/2010
Vote
8.
Three weeks later, I checked my credit card
bill
and noticed I'd been double
bill
ed.
"Bad customer service tainted the experience... "
Read full review
on
TripAdvisor
3/21/2010
Vote
9.
So, I called the Drury and was transferred to the
bill
ing department.
"Bad customer service tainted the experience... "
Read full review
on
TripAdvisor
3/21/2010
Vote
10.
We tried to fix this issue when we received our
bill
, and noticed the bogus charges.
"Terrible customer service from Drury ruined my stay in NOLA "
Read full review
on
TripAdvisor
7/8/2011
Vote
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