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OpinionWell
Rank
2nd
Out of 427

Drury New Orleans

Average Price: $162  
 
Hotel Class:
820 Poydras Street
New Orleans, 70112-1016 View map  
3-Star Hotel Rank: 2 of 125
Average review rating: 4.54
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (25) , MyTravelGuide (1) , TripAdvisor (471) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 10 comments. 
80% wrote positive comments about bill
The following words were used in comments with Bill:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I was looking for a place where three of us could coexist comfortably, and this fit the bill.
"A good choice... " Read full review on TripAdvisor   8/4/2011 Vote      
2. Staff was great, assisted with splitting room bills and called cabs whenever we asked.
"Great place for a larger group " Read full review on TripAdvisor   1/23/2011 Vote      
3. Fit the bill perfectly.
"Great place for a larger group " Read full review on TripAdvisor   1/23/2011 Vote      
4. On departure, again nobody was at the front desk, so as there was no problem with the under-door bill in the room, I just left.
"...in the superlative degree of comparison only " Read full review on TripAdvisor   4/23/2010 Vote      
5. When I got my bill they didn't give me my AAA discount I got from reserving online.
"Should be called the OOPS Hotel! " Read full review on TripAdvisor   11/14/2011 Vote      
6. These requests included getting an extra room after we arrived, advice on transportation, holding our bags, and splitting our bill onto four credit cards.
"Lives up to billing " Read full review on TripAdvisor   1/3/2011 Vote      
7. When we went to check out the next morning, the front desk people checked the system and told me there was only one room reserved under my card and I'd been billed for it alone.
"Bad customer service tainted the experience... " Read full review on TripAdvisor   3/21/2010 Vote      
8. So, I called the Drury and was transferred to the billing department.
"Bad customer service tainted the experience... " Read full review on TripAdvisor   3/21/2010 Vote      
9. Three weeks later, I checked my credit card bill and noticed I'd been double billed.
"Bad customer service tainted the experience... " Read full review on TripAdvisor   3/21/2010 Vote      
10. We tried to fix this issue when we received our bill, and noticed the bogus charges.
"Terrible customer service from Drury ruined my stay in NOLA " Read full review on TripAdvisor   7/8/2011 Vote      
   
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