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Millennium Maxwell House Nashville

Average Price: $124  
Hotel Class:
2025 MetroCenter Boulevard
Nashville, 37228-1505 View map  
3-Star Hotel Rank: 8 of 56
Average review rating: 3.45
OpinionWell Value Index: 10
Traveler reviews analyzed: BedBugRegistry (1) , YahooTravel (16) , Expedia (98) , MyTravelGuide (249) , TripAdvisor (440)
SAFE TO BOOK ? (1/5 issues found)
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Appears in 22 comments. 
55% wrote positive comments about manager
The following words were used in comments with Manager:
helpful (3)   hotel (7)   management (22)    
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1. the night manager Michelle is the only good thing going for this hotel and believe meshe deserves better than what this hotel has to offer.
"Lousy Experiance " Read full review on TripAdvisor   3/13/2012 Vote      
2. Finally I spoke with Tiffany the manager, to some help.
"The story of really good and really bad service. " Read full review on TripAdvisor   10/31/2011 Vote      
3. The catering manager at the MMH was awesome.
"Had a great business event at MMH-Nashville " Read full review on TripAdvisor   1/4/2011 Vote      
4. One of the managers, Mercedes, is cordial and friendly.
"The restaurant is great. " Read full review on TripAdvisor   10/13/2010 Vote      
5. Patrick Franzone, General Manager,Theresa Elder-Smith, Director of Sales and Marketing and Anna Jarvis, Director of Catering made sure that our banquet was well taken care of.
"Banquet " Read full review on TripAdvisor   7/20/2009 Vote      
6. The one positive of this hotel visit was after speaking to a manager we were placed at the Gaylord Opryland hotel for the night for the price we bid on priceline for the Maxwell house hotel.
"Pay the extra money and go elsewhere... " Read full review on TripAdvisor   4/29/2012 Vote      
7. Desk said they would notify the manager.
"Dirty towels " Read full review on TripAdvisor   4/11/2012 Vote      
8. ' The last day when I was checking out my room bill was incorrect they had charged me two extra nights and it took the manager over 20 minutes to fix this and I had to ask the staff three times for her to come out before she finally left the office to explain to me what was going on.
"Worst Customer Service Ever! " Read full review on TripAdvisor   1/24/2012 Vote      
9. never arrived* Told Ukrainian lady at check out all these problems and she assured me the Manager would call me on my cell when she arrived at '9 or 9:30' Never got a call.
"From Bad...to Worse. " Read full review on TripAdvisor   10/9/2011 Vote      
10. ) The desk manager was very receptive to the maintenance report and notified engineering on the spot when we were checking out (no need to report it at midnight).
"Looks can be deceiving! " Read full review on TripAdvisor   9/27/2011 Vote      
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