Millennium Maxwell House Nashville, Nashville, Front Desk

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Rank

20th

Out of 296

Millennium Maxwell House Nashville	Average Price: $124 Check Rates

Hotel Class:

2025 MetroCenter Boulevard

Nashville, 37228-1505 View map

3-Star Hotel Rank: 8 of 56
Average review rating: 3.45

OpinionWell Value Index: 10

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (98) , MyTravelGuide (249) , TripAdvisor (440) , YahooTravel (16)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk Traveler Insight - Friendly Front Desk

Appears in 109 comments.

68% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (11) good (4) great (6) helpful (12) hotel (11) nice (7) night (4) welcoming (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was very friendly, but I just couldn't get over the fact that I just felt like our room wasn't very clean.

"3 star Priceline rating.. more like a 2 star.. " Read full review on TripAdvisor 4/23/2012 Vote

2. Everyone at the front desk made us feel very welcome, and that is difficult to find these days.

"Enjoyed our stay.. " Read full review on TripAdvisor 4/19/2012 Vote

3. Lobby and staff at front desk are very nice.

"Waited for Room /Rooms need Updating. " Read full review on TripAdvisor 2/21/2012 Vote

4. The front desk seemed under-staffed, flustered, but well-rehearsed in their response to complaints they had clearly heard again and again.

"Sad and Rundown. " Read full review on TripAdvisor 2/3/2012 Vote

5. The nice ladies at the front desk, did reluctantly offer me another room, but they got the idea.

"A Motel Tower, if that... " Read full review on TripAdvisor 12/4/2011 Vote

6. The front desk staff was very friendly, and check-in was a breeze.

"Nice Lobby, Good Service, Rooms Need Updating " Read full review on TripAdvisor 10/3/2011 Vote

7. The hotel front desk was very friendly and knowledgable.

"Great Stay " Read full review on TripAdvisor 9/18/2011 Vote

8. Front desk staff were very helpful.

"Nice, but in the middle of nowhere " Read full review on TripAdvisor 7/25/2011 Vote

9. Good clean accommodation and welcoming front desk staff.

"Good hotel with free shuttle to 'downtown' Nashville " Read full review on TripAdvisor 5/4/2011 Vote

10. However, when we called the desk to report it, the phone call was answered by a concerned employee at the front desk who said the bellman would be up to our room immediately to assist us with a move to a new one.

"A Bad Situation Made Good " Read full review on TripAdvisor 3/28/2011 Vote