Marriott Nashville, Nashville, Service

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OpinionWell
Rank

22nd

Out of 296

Marriott Nashville	Average Price: $239 Check Rates

Hotel Class:

2555 West End Avenue

Nashville, 37203 View map

3-Star Hotel Rank: 10 of 56
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (555) , Travelocity (4) , TripAdvisor (216) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) bar (28) bath (5) bathroom (12) bed (30) bill (4) breakfast (36) charge (17) check in (17) complimentary (12) concierge (29) cost (20) deal (9) decor (4) dinner (8) downtown (66) fee (8) food (26) front desk (53) gym (9) hotel (353) housekeeping (9) lobby (33) location (91) manager (14) money (12) parking (89) pillow (8) pool (24) price (23) rate (14) recommend (30) restaurant (62) room (254) room service (13) service (98) shower (5) shuttle (68) staff (116) street (24) suite (5) to park (5) towel (10) tub (4) valet (66) valet parking (22) value (5) view (36) walk (36) wireless (9)

Service

Appears in 98 comments.

86% wrote positive comments about service

The following words were used in comments with Service:
clean (5) comfortable (6) customer (7) downtown (6) exceptional (5) free (7) friendly (7) good (10) great (19) hotel (30) location (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. He was offering an exceptional service.

"Great Hotel! " Read full review on TripAdvisor 4/27/2012 Vote

2. Also Nick from the Bar/Restaurant was really friendly and offering a great service.

"Great Hotel! " Read full review on TripAdvisor 4/27/2012 Vote

3. The shuttle is a great service for getting around short distances.

"Marriott at Vanderbilt is a winner! " Read full review on TripAdvisor 4/23/2012 Vote

4. The staff displayed excellent customer service, which can be hard to find these days.

"Southern Hospitality " Read full review on TripAdvisor 3/27/2012 Vote

5. I would strongly recommend staying here for a great stay with comfy beds and world class service.

"Best Stay EVER!!!!! " Read full review on TripAdvisor 3/11/2012 Vote

6. This, along with the low level of friendly service, leaves one feeling like steerage class.

"Watch out for extras " Read full review on TripAdvisor 3/11/2012 Vote

7. It's in a great location, the staff is friendly, the service is great, and the rooms are clean and comfortable.

"Marriott Vanderbilt " Read full review on TripAdvisor 2/12/2012 Vote

8. Service was good too.

"Noisy A/C duct in room. " Read full review on TripAdvisor 1/19/2012 Vote

9. Service is outstanding, facilities are excellent, room is very comfortable, close to Vanderbilt Univ and many attractions.

"Excellent! " Read full review on TripAdvisor 1/12/2012 Vote

10. We were in Nashville for a campus visit of a local university and had booked the Marriott knowing it would not be the Four Seasons, but assuming it would have adequate facilities and services.

"Below Par Marriott " Read full review on TripAdvisor 11/14/2011 Vote