Mutiny Hotel, Miami, Manager

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OpinionWell
Rank

47th

Out of 468

Mutiny Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

2951 South Bayshore Drive

Miami, 33133 View map

4-Star Hotel Rank: 18 of 58
Average review rating: 3.53

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (33) , Travelocity (4) , TripAdvisor (167)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 10 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Louis the manager was very helpful and polite he even upgraded my suite for a small complaint about the air conditioner.

"W O W " Read full review on TripAdvisor 5/27/2011 Vote

2. We had to see the manager on MONDAY.

"A Big Disappointment " Read full review on TripAdvisor 5/7/2012 Vote

3. They told us to come back MONDAY as the manager would be in.

"A Big Disappointment " Read full review on TripAdvisor 5/7/2012 Vote

4. The manager came out and said that it wasn't 'her fault' and we stood there and watched the two of them converse in Spanish while we were trying to make sense of the situation.

"Worst Hotel + Staff in Coconut Grove " Read full review on TripAdvisor 4/13/2012 Vote

5. Since the manager knew it was my birthday, they surprised me with a complimentary bottle of wine and celebratory card.

"Sailor's Delight! " Read full review on TripAdvisor 3/25/2012 Vote

6. The manager should have had hotel security search all employees.

"STAFF STOLE ITEM & MANAGER IRRESPONSIBLE " Read full review on TripAdvisor 11/27/2011 Vote

7. When I spoke with the manager and suggested one of the employees took it, he suggested someone at the wedding took it.

"STAFF STOLE ITEM & MANAGER IRRESPONSIBLE " Read full review on TripAdvisor 11/27/2011 Vote

8. Moments later, the phone rang to inform me that the valet manager had found the wallet between the door I hadn't opened and the seat.

"Home away from Home, amazing staff " Read full review on TripAdvisor 8/4/2011 Vote

9. The manager at the Mutiny basically stonewalled any arguments we tried to make concerning our situation.

"dishonest booking " Read full review on TripAdvisor 3/29/2008 Vote

10. We did complain to the manager, they did nothing for us however did include 2 bottles of wine in our room for our inconvenience.

"below average suite " Read full review on TripAdvisor 3/2/2012 Vote