Wyndham Miami, Miami, Front Desk

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Rank

7th

Out of 468

Wyndham Miami	Average Price: $143 Check Rates

Hotel Class:

3900 NorthWest 21st Street

Miami, 33142 View map

3-Star Hotel Rank: 2 of 122
Average review rating: 3.41

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (108) , MyTravelGuide (146) , Travelocity (5) , TripAdvisor (546) , YahooTravel (9)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (33) bar (117) bath (13) bathroom (102) beach (69) bed (99) bill (14) breakfast (166) charge (35) check in (95) complimentary (30) concierge (22) cost (36) deal (27) decor (18) dinner (54) downtown (21) fee (13) food (169) front desk (140) gym (16) hotel (1085) housekeeping (24) lobby (123) location (123) lunch (14) manager (52) money (31) parking (104) pillow (20) pool (125) price (81) rate (35) recommend (69) restaurant (219) room (788) room service (56) service (291) shower (38) shuttle (259) staff (326) street (45) suite (17) towel (29) valet (42) valet parking (19) value (24) view (122) walk (57) wireless (28)

Front desk

Appears in 140 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (7) desk (143) employee (6) friendly (22) good (6) great (11) helpful (21) hotel (19) liked (6) need (6) nice (10) pleasant (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Above average, and above the line of duties, the staff at this hotel goes above and beyond to make you feel at home, in particular Juan at the front desk , who help me at 3 am to get myself settle after a hard evening and a canceled flight at the Miami International.

"Guest Service " Read full review on TripAdvisor 5/14/2012 Vote

2. Paul and David at the front desk were amazing.

"Best Service " Read full review on TripAdvisor 5/4/2012 Vote

3. The front desk staff are nice.

"Average hotel in best location for early flights from MIA. " Read full review on TripAdvisor 4/24/2012 Vote

4. Front desk ladies Elizabeth and Yari did a great job of taking care of me here.

"Great Service, Clean Place. " Read full review on TripAdvisor 4/11/2012 Vote

5. Also means lines at the front desk or if you call reception for help.

"Convenient to airport, not much else to recommend " Read full review on TripAdvisor 4/8/2012 Vote

6. The front desk was professional and warm at both checkin and checkout,and our maid was amazing, even folding my husbands jeans he left on the bed in a hurry.

"Great location with great service " Read full review on TripAdvisor 4/1/2012 Vote

7. Staff upon check in were all very nice from valet to front desk.

"Convienent, sufficent, ok are the words I use to describe this hotel. " Read full review on TripAdvisor 2/22/2012 Vote

8. Rocha, Polanco, Melissa and Stanley from front desk who always managed to recommend great evening restaurant ideas.

"Breakfast Staff " Read full review on TripAdvisor 2/6/2012 Vote

9. Front desk staff was excellent.

"Great place for you airport stay. " Read full review on TripAdvisor 1/11/2012 Vote

10. I wish the service at the front desk was as friendly and efficient as the staff in the dining room and the shuttle.

"Nice views, fresh decor, convenient to airport and Miami but front desk service was poor " Read full review on TripAdvisor 12/16/2011 Vote