Doubletree Memphis, Memphis, Refund

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Rank

14th

Out of 238

Doubletree Memphis	Average Price: $180 Check Rates

Hotel Class:

185 Union Avenue

Memphis, 38103 View map

3-Star Hotel Rank: 7 of 44
Average review rating: 3.25

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (57) , MyTravelGuide (89) , Travelocity (9) , TripAdvisor (248) , YahooTravel (16)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Refund

Appears in 8 comments.

The following words were used in comments with Refund:

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1. We were informed that we could not get a refund as we prepaid for the room with the advanced purchase option.

"It's all about customer service WARNING!!! " Read full review on TripAdvisor 12/3/2011 Vote

2. We returned to the front desk, told them about the rooms being already occupied and said we wanted a refund as we would not be staying the night.

"It's all about customer service WARNING!!! " Read full review on TripAdvisor 12/3/2011 Vote

3. 'Excuse me?' The hotel was not prepared to give us a refund because it was prepaid.

"It's all about customer service WARNING!!! " Read full review on TripAdvisor 12/3/2011 Vote

4. Here we are a month later and no refund.

"MOLD EVERYWHERE! Do not stay in this dirty hotel!! " Read full review on TripAdvisor 9/22/2011 Vote

5. He promised a COMPLETE refund, but we had booked through Priceline.

"MOLD EVERYWHERE! Do not stay in this dirty hotel!! " Read full review on TripAdvisor 9/22/2011 Vote

6. They just now called me to tell me it would be refunded and it was their mistake.

"Run! " Read full review on TripAdvisor 11/11/2008 Vote

7. We attempted to get a refund thru Priceline however, they let us down, they would not refund at all.

"Do Not Stay In This Roach Infested Hotel " Read full review on TripAdvisor 3/25/2008 Vote

8. If you book your rooms thru Preiceline, remember that all hotel reservations are non refundable, so you are stuck with what you get.

"Do Not Stay In This Roach Infested Hotel " Read full review on TripAdvisor 3/25/2008 Vote