Doubletree Memphis, Memphis, Manager

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Rank

14th

Out of 238

Doubletree Memphis	Average Price: $180 Check Rates

Hotel Class:

185 Union Avenue

Memphis, 38103 View map

3-Star Hotel Rank: 7 of 44
Average review rating: 3.25

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (57) , MyTravelGuide (89) , Travelocity (9) , TripAdvisor (248) , YahooTravel (16)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (7) bar (18) bath (5) bathroom (41) bed (56) breakfast (59) charge (11) check in (35) check out (4) complimentary (11) cost (8) deal (10) decor (8) dinner (5) downtown (90) fee (7) fitness room (4) food (23) front desk (54) gym (5) hotel (430) housekeeping (12) lobby (75) location (120) manager (19) money (15) parking (51) pillow (16) pool (21) price (28) rate (13) recommend (31) refund (8) restaurant (52) room (423) room service (18) service (69) shower (19) staff (151) street (131) suite (7) to park (5) towel (20) tub (5) valet (54) valet parking (31) value (7) view (8) walk (56) wireless (12)

Manager

Appears in 19 comments.

50% wrote positive comments about manager

The following words were used in comments with Manager:
generous (3) hotel (9) management (19) mold (3) new (2) night (2) smell (2)

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1. I checked the Doubletree website after getting off the phone with the manager and our reservation was still good.

"Beware of this hotel " Read full review on TripAdvisor 4/27/2011 Vote

2. Any way, the manager is at the front desk this time so I tell her the latch is broken and I give permission for maintenance to enter my room.

"Not really Worth the Price " Read full review on TripAdvisor 5/5/2012 Vote

3. Thank you!' I was furious and asked to speak to a manager.

"MOLD EVERYWHERE! Do not stay in this dirty hotel!! " Read full review on TripAdvisor 9/22/2011 Vote

4. He said he was new to the hotel as the General Manager and did not have a business card (John?).

"MOLD EVERYWHERE! Do not stay in this dirty hotel!! " Read full review on TripAdvisor 9/22/2011 Vote

5. After calling cooperate, we found out that the hotel had cancelled our reservation 5 hours after the manager had assured us we would have a room.

"Beware of this hotel " Read full review on TripAdvisor 4/27/2011 Vote

6. I will never stay at this hotel again, and I am in the process of filing a complaint not only against the hotel but the manager as well.

"Beware of this hotel " Read full review on TripAdvisor 4/27/2011 Vote

7. She eventually put us in contact with the general manager who again attempted to talk us into the cheaper hotel in the bad area of town.

"Beware of this hotel " Read full review on TripAdvisor 4/27/2011 Vote

8. The hotel manager offered us another room, which wasn't much better than the last.

"Dirty, dirty, dirty! " Read full review on TripAdvisor 4/26/2011 Vote

9. Left message with general manager he never called back.

"Terrible customer service hotel " Read full review on TripAdvisor 12/17/2009 Vote

10. Called front desk manager several times until she called back with a bigger attitude.

"Terrible customer service hotel " Read full review on TripAdvisor 12/17/2009 Vote