Gen X Inn, Memphis, Service

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Rank

42nd

Out of 238

Gen X Inn	Average Price: $152 Check Rates

Hotel Class:

1177 Madison Avenue

Memphis, 38104 View map

3-Star Hotel Rank: 24 of 44
Average review rating: 3.58

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (21) , Travelocity (4) , TripAdvisor (57) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (2) bar (4) bargain (1) bath (1) bathroom (7) bathtub (1) bed (9) breakfast (38) cable (2) charge (6) check in (14) check out (5) cost (3) deal (4) decor (4) dinner (2) discount (3) downtown (29) food (5) front desk (11) hotel (117) housekeeping (2) laundry (1) lobby (11) location (32) manager (6) money (3) neighborhood (8) parking (10) pillow (2) price (17) rate (4) recommend (12) refund (3) restaurant (6) room (92) room service (3) service (12) sheets (2) shower (11) shuttle (2) staff (45) street (14) towel (4) tub (2) value (4) walk (11) walk-in (1) water pressure (1) wireless (4)

Service

Appears in 12 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
clean (3) customer (2) excellent (2) great (4) hotel (3) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The GenX hotel has great service, great breakfast and great housekeeping staff.

"Aside from cleanliness and comfort, we were greeted and assisted with only smiles. " Read full review on TripAdvisor 2/5/2012 Vote

2. These reviews about great safety and fantastic service are total fakes.

"Horrid hotrid horrid " Read full review on TripAdvisor 1/23/2012 Vote

3. Rooms are beautiful but honestly i would have rather had a worse room and better security and service.

"Horrid hotrid horrid " Read full review on TripAdvisor 1/23/2012 Vote

4. Excellent service, and we will most certainly stay there again.

"Comfortable room, on trolley line " Read full review on TripAdvisor 10/23/2011 Vote

5. We were suppose to stay two nights but we left and went to the Best Western in Horn Lake which was $44.00 cheaper and wonderful service and clean rooms.

"One of the worst BW, we have stayed at. " Read full review on TripAdvisor 6/28/2011 Vote

6. This motel is part of the trend to mimic boutique hotels in a sort of superficial way, but in reality is just a decent motel with a reasonable but limited breakfast and good service staff.

"Location Location Location " Read full review on TripAdvisor 6/6/2011 Vote

7. The night clerk, unfortunately, was a blemish (didn't understand the reservation; didn't respond to my request for extra bed; didn't seem to care), otherwise the staff and service were excellent, and the morning ladies more than made up for the evening guy.

"Excellent value " Read full review on Expedia 4/22/2009 Vote

8. It was clean, the design is very unique and the customer service was nice.

"More than I expected " Read full review on TripAdvisor 3/27/2008 Vote

9. Although the hotel had recently been renovated and was clean, it had no services and wasn't located within walking distance of anything.

"Not impressed " Read full review on Expedia 5/21/2008 Vote

10. Services and Amenities list: 'Free newspapers available in lobby' (but are only available Monday through Friday), and 'Access to nearby fitness center' (at a charge of $7.00 per person at the local YMCA).

"Small, clean hotel " Read full review on TripAdvisor 5/8/2007 Vote