Homewood Suites Memphis, Memphis, Service

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Rank

40th

Out of 238

Homewood Suites Memphis	Average Price: $126 Check Rates

Hotel Class:

5811 Poplar Avenue

Memphis, 38119 View map

3-Star Hotel Rank: 22 of 44
Average review rating: 3.97

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (2) , Travelocity (2) , TripAdvisor (53) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (4) bar (2) bathroom (11) bed (8) breakfast (38) cable (2) check in (9) check out (2) closet (2) complimentary (1) deal (1) dinner (9) downtown (5) exterior (2) fitness room (2) food (12) freeway (3) front desk (11) gym (2) highway (11) hot tub (3) hotel (70) housekeeping (2) interstate (3) landscape (1) lobby (3) location (31) manager (2) parking (7) pool (17) price (2) rate (3) recommend (3) restaurant (6) room (89) service (14) shower (3) shuttle (6) staff (33) street (8) suite (43) to park (1) towel (4) tub (1) value (3) view (1) walk (3) whirlpool (1) wireless (3) workout room (1)

Service

Appears in 14 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
better (2) car (2) customer (3) excellent (2) exceptional (2) great (2) hotel (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Be it the friendly staff, wonderful accommodations or services provided they always meet or exceed expectations.

"Stay there and be happy! " Read full review on TripAdvisor 4/5/2012 Vote

2. Loved the customer service.

"Would stay there again! " Read full review on TripAdvisor 7/30/2011 Vote

3. Long story short, the owners would be better advised to build a more typical designed Homewood here to centralize all guests to their services.

"Fulfilled its purpose but still room for improvement " Read full review on TripAdvisor 12/9/2010 Vote

4. My husband stand at this hotel for two nights and was very happy with the service and attention, but my world almost crashed when I returned home and unpacked, and found I had left my watch and some very important rings in the drawer beside the bed.

"Exceptional Staff...and HONEST TOO! " Read full review on TripAdvisor 8/11/2009 Vote

5. After my last several stays at Homewood Suites, I had noticed a definite spike in great hospitality, friendliness and great customer service toward the customer by the staff.

"The Good, The Bad, The Ugly " Read full review on TripAdvisor 5/27/2009 Vote

6. I don't know why anyone could complain about the service at this hotel.

"PERFECT FOR FAMILIES " Read full review on TripAdvisor 4/13/2009 Vote

7. Service Fantastic.

"Absolutely Loooooooved It!!!!!!!!!!!!!!!!!! " Read full review on YahooTravel 3/26/2009 Vote

8. I plan to use this hotel again for a 'girls' weekend in Memphis because of the excellent service and hospitality.

"Awesome " Read full review on TripAdvisor 9/10/2008 Vote

9. The hotel service was excellent; as was the daily breakfast.

"needs some work " Read full review on Expedia 6/11/2008 Vote

10. The Memphis - Poplar Homewood Suites has free shuttle service from the airport until 11:00 p.m.The one saving grace of the property is its people.

"Friendly Staff but Poor Stay - issues with room, shuttle, and access to hotel " Read full review on TripAdvisor 4/22/2012 Vote