Homewood Suites Memphis, Memphis, Front Desk

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Rank

40th

Out of 238

Homewood Suites Memphis	Average Price: $126 Check Rates

Hotel Class:

5811 Poplar Avenue

Memphis, 38119 View map

3-Star Hotel Rank: 22 of 44
Average review rating: 3.97

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (2) , Travelocity (2) , TripAdvisor (53) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 11 comments.

42% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (2) clean (4) desk (11) friendly (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was great and they allowed us to move.

"Older property with multiple buildings. Needs updating. " Read full review on TripAdvisor 2/1/2012 Vote

2. Staff and front desk were friendly.

"Great Place " Read full review on TripAdvisor 7/6/2011 Vote

3. Upon check-in, the front desk was very friendly and accommodating as usual.

"still a good Memphis option, but they need to be careful " Read full review on TripAdvisor 6/15/2011 Vote

4. Rooms were clean - although one person in our party found when checking in that someone had showered in their room after the room had been cleaned - the shower was dirty and there were used towels on the floor - but the front desk got right on it and found her another room immediately.

"Great Place " Read full review on TripAdvisor 7/6/2011 Vote

5. The front desk lady quickly pointed to a sign on the wall that stated "check in at 4" and told me to come back in 2 hours.

"The Good, The Bad, The Ugly " Read full review on TripAdvisor 5/27/2009 Vote

6. They did not supply dishwasher soap but it was available when I asked at the front desk, but no regular handwashing dish soap.

"Nice place for the price " Read full review on TripAdvisor 7/30/2008 Vote

7. Checking in was pretty standard; the accommodations were accurate and the front desk staff was cordial.

"Odd Location, Nice Setting " Read full review on TripAdvisor 5/8/2007 Vote

8. The front desk told me that the issue was traffic.

"Friendly Staff but Poor Stay - issues with room, shuttle, and access to hotel " Read full review on TripAdvisor 4/22/2012 Vote

9. Staff was friendly, but had a problem of leaving front desk unstaffed.

"Property has seen better days " Read full review on TripAdvisor 11/28/2011 Vote

10. Checkin was the normal 'room not cleaned and not ready' by the brainless front desk girl who forgot to get the room clean until another 2 hours later.

"Old Dingy Rooms with Horrible Breakfast " Read full review on TripAdvisor 11/17/2011 Vote