Radisson Hotel Los Angeles Airport, Los Angeles, Manager

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Rank

63rd

Out of 700

Radisson Hotel Los Angeles Airport	Average Price: $120 Check Rates

Hotel Class:

6225 West Century Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 23 of 84
Average review rating: 3.26

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (96) , MyTravelGuide (1206) , Travelocity (5) , TripAdvisor (584) , YahooTravel (28)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 26 comments.

42% wrote positive comments about manager

The following words were used in comments with Manager:
complaints (2) desk (3) fruit (3) generous (2) helpful (3) hotel (5) management (26) most (3) need (2) nice (2) night (4) welcoming (3)

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1. After a long trip to northern and southern California I was so happy to get to the Radisson LAX late but to find a most comfortable room, great service, and all the information I needed about the airport shuttle - plus the fruit and cheese plate that was waiting for me in my room with a welcome card from the General Manager was wonderful.

"a perfect end to a long trip " Read full review on TripAdvisor 3/18/2012 Vote

2. Due to delayed flights we did not arrive at this hotel until 2 a.m. The night manager was very nice and helped us with our bags up to the room because there were no bellman on duty at that time of the night.

"Good service " Read full review on TripAdvisor 1/12/2012 Vote

3. A few times when I travelled under the corporate arrangement, I found welcome gifts from the manager(s) in the room upon arrival: the fruit plate left for me once had mostly overripe mushy fruit, and when I was sent a bottle of wine the 2-part corkscrew that came with it had only 1 part.

"Terrible room, illogical cost cuts " Read full review on TripAdvisor 1/9/2010 Vote

4. What had infuriated me the most was that not once would the hotel even apologise for the jam and the tea/coffee incidents, even to the point that the managers and supervisors even said tea and coffee mixed would taste nice, they has no answer what soever for the Jam, on 2 occassions when i was complaining, politely but angryily, they surrounded me with security officers to intimidate me.

"the rudest staff in the world, disgusting service " Read full review on TripAdvisor 9/16/2007 Vote

5. However, Martin Ruiz, the restaurant manager, couldn't have been more obliging in rustling up excellent food tailored to our wishes.

"Great airport overnight stay " Read full review on TripAdvisor 5/20/2012 Vote

6. Day 1 I notified the manager.

"Just Average " Read full review on TripAdvisor 4/28/2012 Vote

7. Only person helpful was the front desk manager when I needed to store some boxes overnight.

"Needs a major update " Read full review on TripAdvisor 3/16/2012 Vote

8. The general manager must certainly have taken a tight hold because they treat you like you are at a St.

"Great Value, Perfect Location, Tremendous Service " Read full review on TripAdvisor 1/11/2012 Vote

9. We arrived at the hotel at 12:30am (exactly the time that we had told them we would arrive, as our flight only got in at midnight) and the manager told us that, even though we had pre-paid our room, he had sold our room to someone else.

"They sold our room... and were rude about it! " Read full review on TripAdvisor 10/1/2011 Vote

10. After getting the manager again and listening to him and the cab driver having a little argument about this, we were on our way.

"They sold our room... and were rude about it! " Read full review on TripAdvisor 10/1/2011 Vote