Sheraton Gateway Los Angeles, Los Angeles, Concierge

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Rank

3rd

Out of 700

Sheraton Gateway Los Angeles	Average Price: $138 Check Rates

Hotel Class:

6101 West Century Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 2 of 84
Average review rating: 3.46

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (141) , MyTravelGuide (1884) , Travelocity (55) , TripAdvisor (1945) , YahooTravel (83)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (59) bar (386) bathroom (332) beach (96) bed (327) bill (55) breakfast (351) charge (118) check in (360) check out (82) complimentary (59) concierge (97) cost (107) deal (78) decor (46) dinner (111) fee (52) food (397) front desk (371) gym (70) hotel (3030) housekeeping (81) lobby (412) location (363) manager (97) money (90) parking (479) pillow (59) pool (285) price (271) rate (217) recommend (198) restaurant (436) room (2626) room service (141) service (874) shower (146) shuttle (590) staff (928) street (109) suite (69) to park (53) towel (65) tub (73) valet (100) valet parking (78) value (126) view (107) walk (148) wireless (127)

Concierge

Appears in 97 comments.

90% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (6) bus (8) desk (25) free (7) friendly (6) good (8) great (12) helpful (28) hotel (27) luggage (7) need (9) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I didn't explore much as I was only there for a night, but it's worth talking to the concierge for great and economical ideas.

"Attended a Conference at the Hotel " Read full review on TripAdvisor 5/19/2012 Vote

2. The concierge floor provided a nice, though sparsely decorated, spot for snacks and breakfast.

"Great hotel at LAX " Read full review on TripAdvisor 5/4/2012 Vote

3. The concierge service desk was great - very responsive.

"Fine for what I needed. " Read full review on TripAdvisor 4/2/2012 Vote

4. The concierge staff were more than helpful and the public transport nearby made it easy to get to where ever you needed to go in LA.

"Handy location near LAX " Read full review on TripAdvisor 1/12/2012 Vote

5. The staff throughout the hotel is the BEST - I have never had any problem with anyone - the registration desk - they are so accommodating: the concierge - whenever I needed any kind of information (church, movies, shopping, etc) they are right there with their maps guiding me.

"Our stay at the Sheraton Four Points, LAX " Read full review on TripAdvisor 1/3/2012 Vote

6. The hotel was busy but clean and efficeint on check in with the concierge staff being extremely helpful to orientate me to various locations in the area.

"Lovely hotel - ideally located for LAX " Read full review on TripAdvisor 12/31/2011 Vote

7. Concierge was very helpful.

"Some good, some bad " Read full review on TripAdvisor 12/4/2011 Vote

8. Concierge very helpful, shuttle bus very frequent and it is a great place to break before continuing further.

"Good Value " Read full review on TripAdvisor 12/1/2011 Vote

9. Room cleaning, front desk and concierge all were great.

"A good stay " Read full review on TripAdvisor 11/28/2011 Vote

10. The concierge desk was very helpful explaining transport options for us to make a couple of day trips.

"Good for breaking the journey " Read full review on TripAdvisor 11/1/2011 Vote