Marriott Los Angeles, Los Angeles, Service

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Rank

27th

Out of 700

Marriott Los Angeles	Average Price: $180 Check Rates

Hotel Class:

5855 West Century Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 11 of 84
Average review rating: 3.73

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (558) , Travelocity (6) , TripAdvisor (466) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) balcony (32) bar (85) bathroom (84) beach (40) bed (99) bill (14) breakfast (91) charge (27) check in (103) check out (20) checkout (13) complimentary (23) concierge (38) cost (24) deal (16) dinner (27) fee (14) fitness center (19) food (111) front desk (70) gym (25) hotel (817) housekeeping (17) lobby (127) location (89) manager (20) money (17) parking (107) pillow (28) pool (185) price (62) rate (48) recommend (46) restaurant (152) room (718) room service (27) service (210) shower (35) shuttle (208) staff (238) street (17) suite (22) towel (27) valet (23) valet parking (13) value (20) view (40) walk (38) wireless (33)

Service

Appears in 210 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
clean (12) customer (19) excellent (20) food (21) free (26) friendly (14) good (40) great (26) hotel (70) lobby (11) nice (17) prompt (10) quality (10)

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1. This is serviced by the free buses from LAX and is less than 5 minutes drive.

"ok for a night " Read full review on TripAdvisor 5/7/2012 Vote

2. Then in the early hours of the morning someone services the soft drink machine next to my room .

"ok for a night " Read full review on TripAdvisor 5/7/2012 Vote

3. Funny that Starbucks offers free wi-fi service to people sipping a $5 latte, but a hotel charging $130 a night can't offer free wi-fi.

"Convenient Location to LAX Airport " Read full review on TripAdvisor 5/4/2012 Vote

4. The shuttle service is free, but if your time is worth more than 5 cents per hour, don't bother with the free shuttle.

"Convenient Location to LAX Airport " Read full review on TripAdvisor 5/4/2012 Vote

5. I heard this comment several times -- LAX needs a public transportation system, like a LRT or subway or monorail that goes down Century Blvd that could efficiently, quickly and easily service all the hotels.

"Convenient Location to LAX Airport " Read full review on TripAdvisor 5/4/2012 Vote

6. Of course all Hotels haved jumped onto the 'user pay' Wi-fi system, rather than letting their customers free service, which sucks.

"Convenient Location to LAX Airport " Read full review on TripAdvisor 5/4/2012 Vote

7. Impeccable friendly service and great food for a conference.

"I will definately stay here again. " Read full review on TripAdvisor 4/16/2012 Vote

8. This hotel does not know the meaning of customer service or cleanliness, front desk staff very pompass and seemed irratible that we were checking.

"bad airport hotel " Read full review on TripAdvisor 4/14/2012 Vote

9. But i can give huge props to the bell staff for giving us info about area and transportation recommendations, considering no concierge was around also the transportation service was prompt and on time.

"bad airport hotel " Read full review on TripAdvisor 4/14/2012 Vote

10. great service and food, but be prepared for the bill at the end of the night.

"great for a stopover " Read full review on TripAdvisor 4/10/2012 Vote