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Rank
7th
Out of 168

Santa Maria Suites

Average Daily Rate: NA  
 
Hotel Class:
1401 Simonton Street
Key West, 33040 View map  
3-Star Hotel Rank: 5 of 49
Average review rating: 4.74
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (66) , MyTravelGuide (1) , TripAdvisor (76) , YahooTravel (29)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 45 comments. 
100% wrote positive comments about service
The following words were used in comments with Service:
clean (4)   excellent (6)   free (5)   great (7)   helpful (7)   hotel (5)   ice (8)   kitchen (5)   nice (6)   night (4)   personable (4)   pool (8)   staff (6)   turndown (5)   water (4)   well (4)   wine (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. You probably either have to accept this going in or demand better service.
"Lots of good things, and a few bad things too. " Read full review on Expedia   9/29/2010 Vote      
2. Outstanding hotel with great customer service and a comfortable atmosphere.
"Excellent atmosphere and customer service " Read full review on Expedia   6/10/2010 Vote      
3. Great service from them as well.
"Excellent atmosphere and customer service " Read full review on Expedia   6/10/2010 Vote      
4. There were small chocolate covered Dove ice creams in the freezer drawer, Dove chocolates on our pillows with the turn down service and fresh muffins left by the coffee maker for breakfast.
"Can’t wait to go back " Read full review on Expedia   11/11/2009 Vote      
5. Fabulous service in every way-there wasn't a request too large for their friendly and efficient staff--and we had many requests.
"Can Do Service & Beautiful Setting Made it the Perfect Vacation Spot " Read full review on TripAdvisor   4/28/2009 Vote      
6. Very clean, great service, quiet and peaceful oasis.
"Home away from home paradise " Read full review on TripAdvisor   4/26/2009 Vote      
7. Personal touches abound, from turndown with chocolates, delicious muffins delivered daily for breakfast, pool service with free frozen drinks, wine and cheese by the pool, very helpful staff, and I could go on.
"Great place. Would go again. " Read full review on TripAdvisor   4/26/2009 Vote      
8. the place looked so nice, loved the full kitchen, wine cooler, laundry room, bathroom with 2 shower heads, 3 hi-def flat screen TVs, free wi-fi, heated pool and free smoothies, check-in service was super nice and helpful.
"awesome place " Read full review on TripAdvisor   4/1/2009 Vote      
9. The pool concierge was a lovely service, and they were both very nice.
"As good as everyone says...just a few issues " Read full review on TripAdvisor   3/22/2009 Vote      
10. The service, even on the first day, was kind and as helpful as they could be, given the circumstances- especially Ken.
"As good as everyone says...just a few issues " Read full review on TripAdvisor   3/22/2009 Vote      
   
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