Santa Maria Suites, Key West, Concierge

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OpinionWell
Rank

7th

Out of 168

Santa Maria Suites	Average Daily Rate: NA Check Rates

Hotel Class:

1401 Simonton Street

Key West, 33040 View map

3-Star Hotel Rank: 5 of 49
Average review rating: 4.74

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (66) , MyTravelGuide (1) , TripAdvisor (76) , YahooTravel (29)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (7) balcony (11) bar (40) bath (21) bathroom (31) beach (41) bed (18) breakfast (13) charge (3) check in (6) check out (3) complimentary (16) concierge (9) cost (3) deck (4) decor (10) dinner (5) downtown (4) food (8) front desk (15) hotel (109) housekeeping (6) landscape (10) laundry (5) location (68) lunch (4) manager (6) money (7) ocean (5) parking (14) patio (3) pillow (6) pool (124) price (12) rate (6) recommend (36) restaurant (27) room (148) service (45) sheets (2) shower (12) staff (107) street (40) suite (125) towel (15) value (7) view (8) walk (36) walk in (2) wireless (2)

Concierge

Appears in 9 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (2) helpful (6) pool (2) reservation (2) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The pool concierge offered complimentary smoothies, wine/pita chips/hummus in the late afternoon, fruit, sunscreen, and a willing source of expert advice on all things local.

"Perfect for our anniversary trip " Read full review on Expedia 12/29/2009 Vote

2. The concierge made every effort to help us with activities and reservations("Ken 'til Ten" was fantastic and helped us arrange several things).

"Perfect place to stay in Key West " Read full review on Expedia 6/3/2009 Vote

3. Concierge services were excellent also.

"Above & beyond our expectations for the price " Read full review on TripAdvisor 2/18/2009 Vote

4. From the luxurious rooms to the extremely helpful concierge, the Santa Maria exceeded all expectations.

"Santa Maria is Gold " Read full review on TripAdvisor 2/2/2009 Vote

5. The concierge was very helpful and friendly.

"Great place to stay " Read full review on TripAdvisor 8/19/2008 Vote

6. Extremely friendly staff like the manager and Ken the concierge.

"A little Luxury " Read full review on TripAdvisor 8/18/2008 Vote

7. It began with the Concierge (Fran) contacting us at home a week before our vacation to see if she could help schedule any events or reservations for us.

"Exceeded Expectations for our family of four " Read full review on TripAdvisor 3/30/2008 Vote

8. The pool concierge was a lovely service, and they were both very nice.

"As good as everyone says...just a few issues " Read full review on TripAdvisor 3/22/2009 Vote

9. The concierge at the front desk will fix you up with any excursions you may be interested in and was very helpful.

"Nice time at the Santa Maria Suites " Read full review on TripAdvisor 7/7/2008 Vote