Embassy Suites Jacksonville, Jacksonville, Staff

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Rank

14th

Out of 213

Embassy Suites Jacksonville	Average Price: $110 Check Rates

Hotel Class:

9300 Baymeadows Road

Jacksonville, 32256 View map

3-Star Hotel Rank: 9 of 42
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (14) , Travelocity (8) , TripAdvisor (126) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (13) bathroom (20) beach (8) bed (29) bill (7) breakfast (104) charge (6) check in (27) check out (7) check-out (3) complimentary (10) cost (4) deal (3) decor (3) dinner (11) exercise room (3) fee (3) fitness center (3) food (27) front desk (62) gym (4) hotel (220) housekeeping (9) laundry (4) lobby (15) location (34) manager (24) money (4) ocean (2) parking (4) pillow (5) pool (41) price (11) rate (4) recommend (18) restaurant (23) room (259) room service (8) service (14) sheets (9) shower (15) staff (71) suite (115) towel (22) tub (7) value (8) view (4) water pressure (3) wireless (5)

Staff

Appears in 71 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
clean (10) desk (6) excellent (4) friendly (23) good (4) guest (6) helpful (18) hotel (7) need (10) nice (6) pleasant (3) professional (3) recommend (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Clean and well maintained: Staff was on top of breakfast, happy hour, and all the room issues.

"Tired but a Comfortable Value " Read full review on TripAdvisor 4/29/2012 Vote

2. On the plus side, the staff is great and always willing to help with your needs.

"Frequent Business Traveler " Read full review on TripAdvisor 4/20/2012 Vote

3. is terrific and the hotel staff were helpful), the room itself is in need of attention.

"Superb staff & service; room, not so much " Read full review on TripAdvisor 4/8/2012 Vote

4. For positives- the person who served drinks was nice, helpful and generous, Also the staff for serving food was friendly and kind.

"if you want to improve- start with customer service- front desk " Read full review on TripAdvisor 4/6/2012 Vote

5. Staff were friendly and helpful and not at all in short supply.

"An average, older Embassy Suites property " Read full review on TripAdvisor 3/18/2012 Vote

6. I requested a room change, & staff was accommodating.

"Terrible Experience " Read full review on TripAdvisor 3/17/2012 Vote

7. Staff was excellent, especially Kara upon check-in.

"Okay Stay " Read full review on TripAdvisor 2/25/2012 Vote

8. First the Good: The staff was excellent.

"In Desperate Need of an Updating " Read full review on TripAdvisor 2/7/2012 Vote

9. The hotel staff is friendly and helpful.

"Clean, Well-Maintained Property " Read full review on TripAdvisor 2/5/2012 Vote

10. On a good note, the location is excellent and the staff were absolutely wonderful.

"Awful! " Read full review on TripAdvisor 1/25/2012 Vote