Embassy Suites Jacksonville, Jacksonville, Front Desk

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Rank

14th

Out of 213

Embassy Suites Jacksonville	Average Price: $110 Check Rates

Hotel Class:

9300 Baymeadows Road

Jacksonville, 32256 View map

3-Star Hotel Rank: 9 of 42
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (14) , Travelocity (8) , TripAdvisor (126) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (3) bar (13) bathroom (20) beach (8) bed (29) bill (7) breakfast (104) charge (6) check in (27) check out (7) check-out (3) complimentary (10) cost (4) deal (3) decor (3) dinner (11) exercise room (3) fee (3) fitness center (3) food (27) front desk (62) gym (4) hotel (220) housekeeping (9) laundry (4) lobby (15) location (34) manager (24) money (4) ocean (2) parking (4) pillow (5) pool (41) price (11) rate (4) recommend (18) restaurant (23) room (259) room service (8) service (14) sheets (9) shower (15) staff (71) suite (115) towel (22) tub (7) value (8) view (4) water pressure (3) wireless (5)

Front desk

Appears in 62 comments.

90% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (7) customer (4) desk (65) disgust (3) extra (3) friendly (4) helpful (8) hotel (5) housekeeping (3) management (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Marion at the front desk was extremely kind and helpful in finding a room for us.

"SAVING GRACE " Read full review on TripAdvisor 2/27/2012 Vote

2. The staff was also not very friendly (with the exception of Mary Ann at the front desk).

"Horrible Hotel!!! " Read full review on TripAdvisor 8/24/2011 Vote

3. Helpful Front desk Cons:1.

"Good enough for a short business trip " Read full review on TripAdvisor 7/28/2011 Vote

4. We checked into the ES at about 6pm, and I found the front desk employees to be friendly and efficient.

"Perfect for our quick trip to Jacksonville " Read full review on TripAdvisor 4/13/2011 Vote

5. Very good front desk personnel - friendly, helpful.

"Good staff, but hotel is tired " Read full review on TripAdvisor 1/5/2011 Vote

6. I called the front desk and was told that they would send someone to clean but theyactually have until 5:30 pm to clean rooms.

"The worse " Read full review on Travelocity 3/1/2010 Vote

7. Front desk staff was wonderful.

"Small issues but would stay again! " Read full review on TripAdvisor 2/22/2010 Vote

8. Front desk staff was also very nice and hospitable.

"Great customer service! " Read full review on TripAdvisor 1/1/2010 Vote

9. Check in was speedy and friendly thanks to Megan at the front desk, and check out was also a breeze.

"Great place to stay! " Read full review on TripAdvisor 5/11/2009 Vote

10. The guy at the front desk attempted to help me with it but had less of a clue than I did.

"A little disappointed " Read full review on TripAdvisor 1/23/2008 Vote