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Rank
5th
Out of 213

Hyatt Jacksonville

Average Price: $181  
 
Hotel Class:
225 East Coast Line Drive
Jacksonville, 32202 View map  
5-Star Hotel Rank: 1 of 6
Average review rating: 3.53
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (4) , TripAdvisor (297) , YahooTravel (1)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 20 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
clean (2)   clothes (2)   customer (2)   desk (5)   employee (2)   exceptional (2)   extra (2)   hotel (2)   management (20)   night (3)   policy (2)    
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1. Oviedo, the night manager even helped me get my friend a room late that night when the hotel was nearly sold out.
"Larger hotel with an intimate feel and impeccable service! " Read full review on TripAdvisor   3/31/2011 Vote      
2. Prior to our arrival, I received an email from a manager asking what beverages he could have stocked in our refrigerator which was a nice touch.
"Larger hotel with an intimate feel and impeccable service! " Read full review on TripAdvisor   3/31/2011 Vote      
3. I asked the lady that gave me my clothes if I could talk to the manager of the dry cleaning.
"I love this hotel`s dry cleaning! " Read full review on TripAdvisor   3/28/2008 Vote      
4. When we arrived to check in the clerk advised there were no more rooms available like that we reserved after going off to one of the apparent managers and asking him something.
"Comfortable and clean but didn't get our Requested Reservation " Read full review on TripAdvisor   2/20/2012 Vote      
5. Assistant manager to the front desk, Mr.
"The worst! Forced to sleep in a closet (no beds and windows) " Read full review on TripAdvisor   2/5/2012 Vote      
6. Stayed The assistant manager, Edgar Polanco, went the extra mile for me and made my first experiance at this hotel a memorable one.
"Great staff !!! " Read full review on TripAdvisor   1/23/2012 Vote      
7. For the 3rd try the manager personally hooked me up with a high room facing the river and it was well worth the trouble of getting it.
"A little worn, but what a view! " Read full review on TripAdvisor   9/26/2011 Vote      
8. When we called the front desk, a manager came to view my arm and she moved us to a hypoallergenic room that had a mattress cover.
"Bed Bugs!!!! Dirty & Outdated Room " Read full review on TripAdvisor   8/2/2011 Vote      
9. The manager did offer a sincere written apology and she made every effort to handle the situation in an professional manner.
"Bed Bugs!!!! Dirty & Outdated Room " Read full review on TripAdvisor   8/2/2011 Vote      
10. Upon check-in, we were greeted with smiles, something which was a regular occurance throughout our weekend and we were introduced to Edgar Polanco, one of the front desk managers.
"Larger hotel with an intimate feel and impeccable service! " Read full review on TripAdvisor   3/31/2011 Vote      
   
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