Hyatt Jacksonville, Jacksonville, Front Desk

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Rank

5th

Out of 213

Hyatt Jacksonville	Average Price: $181 Check Rates

Hotel Class:

225 East Coast Line Drive

Jacksonville, 32202 View map

5-Star Hotel Rank: 1 of 6
Average review rating: 3.53

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (4) , TripAdvisor (297) , YahooTravel (1)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) bar (64) bathroom (48) bed (63) bill (9) breakfast (80) charge (50) check in (66) check out (12) check-out (8) concierge (23) cost (19) decor (8) dinner (37) downtown (48) fee (15) fitness center (14) food (83) front desk (60) gym (15) hot tub (11) hotel (535) housekeeping (17) lobby (83) location (116) lunch (22) manager (20) money (16) parking (68) pillow (17) pool (69) price (33) rate (28) recommend (34) restaurant (134) room (544) room service (30) service (105) sheets (10) shower (22) shuttle (13) staff (181) street (17) suite (15) towel (12) valet (23) valet parking (14) view (162) walk (74) wireless (42)

Front desk Traveler Insight - Friendly Front Desk

Appears in 60 comments.

95% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) great (5) guest (3) helpful (4) hotel (7) management (5) nice (7) pleasant (2) professional (6) secure (2) service (4) staff (21) surprise (2) trip (2) useful (2) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the initial friendly greeting when I got out of my cab to Vera at the front desk, it was delightful.

"Good people and facility " Read full review on TripAdvisor 4/4/2012 Vote

2. Front desk staff and restaurant staff were awesome.

"needs some updating " Read full review on TripAdvisor 2/20/2012 Vote

3. , The front desk staff was really awesome too.

"Perfect location for concerts! " Read full review on TripAdvisor 2/2/2012 Vote

4. The front desk staff was incredibly attentive, swift, pleasant and knowledgeable.

"We had a Beautiful River View, worth the upgrade " Read full review on TripAdvisor 2/1/2012 Vote

5. Rooms were very nice, front desk staff very accommodating.

"The Convention Site in Jacksonville " Read full review on TripAdvisor 1/30/2012 Vote

6. The Front Desk staff was very friendly, courteous, and professional.

"Great Service " Read full review on TripAdvisor 1/19/2012 Vote

7. Front desk staff was nice also, but just could not accomadate.

"Not a Regency " Read full review on TripAdvisor 10/15/2011 Vote

8. Everyone from the parking attendant to the front desk was very pleasant and helpful.

"Good service, nice room " Read full review on TripAdvisor 10/1/2011 Vote

9. Front desk staff was always helpful and cheery, other hotels can take a lesson from them.

"Great Hotel, Wonderful Staff!! " Read full review on TripAdvisor 9/12/2011 Vote

10. The front desk people were courteous and efficient and the room was very clean.

"Romantic Anniversary " Read full review on TripAdvisor 8/4/2011 Vote