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OpinionWell
Rank
5th
Out of 213

Hyatt Jacksonville

Average Price: $181  
 
Hotel Class:
225 East Coast Line Drive
Jacksonville, 32202 View map  
5-Star Hotel Rank: 1 of 6
Average review rating: 3.53
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (4) , TripAdvisor (297) , YahooTravel (1)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 23 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
better (2)   cab (2)   clean (2)   desk (6)   dinner (2)   driving (2)   free (2)   helpful (2)   hotel (3)   nice (2)   recommend (2)   reservation (3)    
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1. The hotel staff was very nice, front the doorman and concierge to the guy that brought us a pair of toothbrushes.
"Good Place to Stay! " Read full review on TripAdvisor   5/19/2012 Vote      
2. The concierge staff were helpful at pointing out nearby attractions, made a reservation at a restaurant for us, and stored my luggage after checkout before my shuttle.
"Great staff " Read full review on TripAdvisor   10/24/2011 Vote      
3. Laveda, a member of the concierge team was great, she made us dinner reservations for our anniversary and even surprised us with a bottle of wine and a fruit and cheese plate.
"Nice Stay " Read full review on TripAdvisor   4/27/2010 Vote      
4. From the lady that cleans my room, Jelena, who is nothing but smiles, hard work to Katalina, the nicest concierge you'll ever meet, to whom I had mentioned in passing the lack of microwave in my room for my evening popcorn to watch the new HBO series 'The Pacific', moved mountains and seas and delivered herself the popcorn to my room.
"Outstanding staff complemented by a great property " Read full review on TripAdvisor   3/15/2010 Vote      
5. Concierge desk friendly, knowledgeable and helpful with driving directions to beaches.
"first class accomodations, great service " Read full review on TripAdvisor   6/28/2008 Vote      
6. What Was Wonderful: the conference and exhibit area, my super-comfy room with a view of the river, ease of parking in connected garage, proximity to restaurants and free concerts at the nearby Jacksonville Landing, concierge service (they have these nice little pre-made slips of written directions to the beaches and other popular destinations), toiletries that smell like gingerWhat Could Have Been Better: room cleaning service was slow and not that detail-oriented; one of the groups meeting at the hotel was some organization of older teenagers and they were unchaperoned - hotel staff just looked the other way at their disruptive and inappropriate (sometimes lewd) behaviorsEnded Up Really Annoyed That: wireless internet access is indeed free, but I arrived assuming that meant in my room.
"Pretty Fabulous Despite Full House Environment " Read full review on TripAdvisor   5/16/2007 Vote      
7. Front desk staff and concierge Jason were phenomenal.
"Not with It! " Read full review on TripAdvisor   3/17/2012 Vote      
8. FYI, the Regency Club (Concierge) is only open Monday thru Thursday.
"The ONLY place to stay in downtown Jacksonville " Read full review on TripAdvisor   2/4/2012 Vote      
9. My only negative experience was with the concierge desk.
"Nice stay " Read full review on TripAdvisor   1/22/2012 Vote      
10. My wife, who was disturbed by the driver's aggressive tone, was much relieved and began her homeward travels in a better mood as a result of the concierge director's quick actions.
"I stayed 10 days at this hotel... " Read full review on TripAdvisor   12/9/2011 Vote      
   
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